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About Contact Centre Jobs

Scotiabank’s Contact Centres provide a broad range of financial products and services to retail banking and small business customers across Canada. Three Contact Centres, located in Toronto, Halifax, and Calgary, handle several million calls in French and English annually. Thousands of e-mails are received per month and many million agent-assisted sales and service calls are managed per year. Our Contact Centre jobs are related to everything from day-to-day banking and revolving credit to borrowing and investing. Scotiabank’s Contact Centres have consistently won performance awards, including two Platinum Contact Centre Employer of Choice® designations.

Some Contact Centre job opportunities include: Outbound and Inbound Customer Service Officer; Customer Service Officer - Branch Redirect; Retail Banking Officer; Bilingual Customer Service Representative.

Most Recent Jobs

Senior Project Manager – Intl Banking Contact Centres Program Management - Toronto, Ontario
Description: Join the Global Community of Scotiabankers to help customers become financially better off. A Best Workplace Scotiabank is a premier financial institution and Canada’s most international bank recognized as a Best Workplace®, in Canada, Mexico, El Salvador, Costa Rica, Puerto Rico, Dominican Republic, Panama, Peru, Chile and Latin America by the Great Place to Work® Institute. A multinational winning team Scotiabank is a l...
Reference Code: 24551
Manager Customer Experience Design (CRM) - Toronto, Ontario
Description: Join the Global Community of Scotiabankers to help customers become financially better off. A Best Workplace Scotiabank is a premier financial institution and Canada’s most international bank recognized as a Best Workplace®, in Canada, Mexico, El Salvador, Costa Rica, Puerto Rico, Dominican Republic, Panama, Peru, Chile and Latin America by the Great Place to Work® Institute. A multinational winning team Scotiabank is a l...
Reference Code: 23983
Senior Manager Customer Experience and CRM Solutions - Toronto, Ontario
Description: Join the Global Community of Scotiabankers to help customers become financially better off. A Best Workplace Scotiabank is a premier financial institution and Canada’s most international bank recognized as a Best Workplace®, in Canada, Mexico, El Salvador, Costa Rica, Puerto Rico, Dominican Republic, Panama, Peru, Chile and Latin America by the Great Place to Work® Institute. A multinational winning team Scotiabank is a l...
Reference Code: 23986
Senior Manager Sales Solutions and Effectiveness - Toronto, Ontario
Description: Join the Global Community of Scotiabankers to help customers become financially better off. A Best Workplace Scotiabank is a premier financial institution and Canada’s most international bank recognized as a Best Workplace®, in Canada, Mexico, El Salvador, Costa Rica, Puerto Rico, Dominican Republic, Panama, Peru, Chile and Latin America by the Great Place to Work® Institute. A multinational winning team Scotiabank is a l...
Reference Code: 25913

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