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Administrative / Clerical Support Jobs

Director, IT&S Governance

Job ID 69778 Date 03/20/2017 Toronto, Canada


Join the Global Community of Scotiabankers to help customers become financially better off. 

A Best Workplace

Scotiabank is a premier financial institution and Canada’s most international bank recognized as a Best Workplace®, in Canada, Mexico, El Salvador, Costa Rica, Puerto Rico, Dominican Republic, Panama, Peru, Chile and Latin America by the Great Place to Work® Institute.

A multinational winning team
Scotiabank is Canada’s international bank and a leading financial services provider in North America, Latin America, the Caribbean and Central America, and parts of Asia.  We are dedicated to helping our 21 million customers become better off through a broad range of advice, products and services, including personal and commercial banking, wealth management, corporate and investment banking.

Corporate Social Responsibility
Scotiabank helps to build bright futures worldwide through ethical banking practices, environmental awareness and a commitment to communities.

By working together, we build strong relationships and create value for our customers. Scotiabank’s Information Technology and Solutions provides global technology solutions support to each of our core businesses - Domestic Banking, International Banking, Global Banking & Markets and Global Wealth & Insurance. Our technology-based solutions enable Scotiabank to achieve sustained profitable growth and a competitive advantage.

The primary objective of this position is to ensure the Bank's focus on efficient and effective governance of Information Technology (“IT”) investments across the Bank globally which includes ensuring: 
That the appropriate policies, standards, processes and controls exist for IT teams to successfully contribute to the efficient and effective governance  of IT
IT processes, services and management activities are operating in accordance with the direction and goals of the Bank
IT governance processes and reporting fit within and operate in accordance with the Bank’s Corporate Governance and Enterprise Risk Management programs
IT governance includes the governance of IT as a business at the functional level as well as IT as an enabler of business value at the enterprise level.

The Director will define and implement an IT Governance Framework and operating model through which IT Governance objectives are set, the programs/initiatives developed and performance monitored. The framework and processes will enable IT to deliver services with greater velocity, become an effective and value-creating partner to the business, while enhancing business-IT alignment.

The Director will also ensure that incremental enhancements to the Bank's IT Governance Program delivers improvements in both efficiency and effectiveness from the perspectives of all stakeholders – including and not limited to the Board, Customers, Regulators, Senior Business Management and Senior IT Management.
1. Lead the effort to assess the current state of IT Governance, evaluate gaps and gain consensus on the desired ‘to-be’ future state.

2. Lead the design and continuous improvement of the IT Governance framework, operating model and program, including but not limited to the decision-making structures (e.g. committees, authority levels for individual roles and responsibilities), IT policy, processes and communication approaches for IT Governance which would include governance mechanisms and oversight of appropriate IT risk management and controls. 

3. Establish and maintain a repository of enterprise policies, directives, standards and guides that further support the IT Governance framework in promoting standardization across the Bank globally.

4. Support the Office of the CTO in the review, assessment and enhancement of the tools, systems and methodologies to implement and sustain the IT Governance program and ensure robust, reliable and complete reporting on the performance of IT from multiple perspectives and for continuous improvement.

5. Guides and strategically influences Enterprise IT (including local IT teams) and the business units and functional groups to interpret the IT Governance Program requirements to ensure that processes and reporting implemented locally across geographies align with enterprise requirements.

6. Oversee the activities relating to the execution and operation of the IT Governance Program, including but not limited to the following:
IT Strategic planning
IT Enterprise Process governance 
Risk optimization and Regulatory compliance
Alignment and/or integration of other technology or information governance frameworks/programs  and processes such as architectural governance, data governance and information security governance 
Performance measurement (e.g. projects, service levels, availability, security, third parties, etc.)

Communication Skills & Relationship Management
The Director is responsible for building effective relationships and fostering a collaborative working environment at various levels of the organization and across the business lines. The incumbent must be able to identify and communicate concerns and issues in an effective and consultative manner. This may occur in both formal and impromptu settings. Sound judgment, based on experience, will need to be exercised, including the ability to explain and address conceptual, architectural, policy, risk management and information technology issues. In order to maintain a judicious balance between immediate business needs and governance requirements, the management of conflict and the need for consensus-building will often arise.  

Knowledge of Industry
The Director is required to combine sound knowledge of business trends, competitive landscape, regulatory changes, and information technology and risk management to effectively influence the design of an effective and efficient IT Governance framework and program. 

Ten years' of overall experience in IT of which a significant part involved developing and  implementing comprehensive IT Governance programs and/or other related programs 
Deep knowledge of IT policies, standards, and technology risk disciplines and practices
Experience in a, large\complex\matrix business environment ideally within Financial Services
Possesses exceptional strategic thinking, planning and relationship skills
Ability to influence management and build credibility across the organization 
Must possess excellent interpersonal and relationship-building skills to deal with senior levels of management. A collaborative and engaging leader who partners well with others; the individual will partner with divisional CIOs, Risk Management, Business Heads, Vendors, Auditors, Regulators and counterparts at other Financial Institutions
Must possess strong communication (oral and written), listening, presentation and facilitation skills. Must have excellent conceptual and critical thinking skills.
Must have a proven track record at forming and managing a team, successfully engaging 
Completion of a University Degree in Computer Science or related IT stream
Completion of education courses or certifications relating to IT Governance and related disciplines: Portfolio and Program Management, Value Delivery, Risk Management, Performance Measurement, Process Improvement.
The CGEIT designation would be an asset

Scotiabank is committed to providing an inclusive and accessible candidate experience. Only those candidates selected for an interview will be contacted. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to meet your needs.

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