Title: ScotiaMcLeod - Manager, Business Operations - Toronto

Requisition ID: 264451

ScotiaMcLeod, a cornerstone of Scotia Wealth Management®, is a full-service wealth management firm with a proud history dating back to 1921. Known for service excellence, trusted advice, and a collaborative culture, we’re committed to helping clients grow and protect their wealth by understanding their complete financial picture—life, family, business, and future.

Our signature Enriched Thinking® approach brings together investment, wealth planning, and advisory specialists to deliver truly personalized solutions. You’ll be supported by an innovative, team-based environment that values integrity, client focus, and continuous growth.

At ScotiaMcLeod, you’re not just building a career—you’re joining a firm where ideas spark, collaboration thrives, and you’re empowered to reach your full potential while making a real impact in your clients' lives.

Introduction

The Manager, Business Operations plays an important role in supporting ScotiaMcLeod’s national Wealth Management platform. This role provides operational support to the National Sales Management team and helps maintain strong, consistent processes across ScotiaMcLeod’s branch and advisor network.

In this role, you will support key activities related to advisor compensation, performance reporting, policy administration, program tracking, and field support. This is a great opportunity for someone who enjoys detailed operational work, stakeholder service, reporting, and problem solving in a regulated wealth management environment.

WHAT YOU’LL BE DOING

In this role you will:

Support advisor compensation and performance processes, including policy implementation, annual reviews, reporting, tracking, and issue resolution.
Investigate and respond to field inquiries related to commission-based issues and compensation processes.
Manage grid-level change processes and support administration of the Discount Sharing Policy.
Provide guidance to Branch Management teams on compensation-related questions and operational requirements.
Maintain reporting for key programs and provide analysis to Senior Sales Management, Regional Offices, and Branch Managers.
Support the External Household Program intake and approval process, including monitoring, investigation, reporting, and policy support.
Work with internal partners including HR, Payroll, Finance, Operations, Sales Management, Regional Offices, Branch Managers, and Senior Management.
Support Sales Management policies, projects, process improvements, and ad hoc initiatives.
Provide backup support for Advisor Partnership Agreements, Succession Plans, database maintenance, and related analysis.
Help maintain effective controls, risk awareness, compliance obligations, and operational efficiency.

DO YOU HAVE THE SKILLS

We’d love to work with you if you have:

Experience in the securities industry or a wealth management environment.
Strong verbal and written communication skills.
Excellent organization, time management, and attention to detail.
Ability to work independently, take initiative, manage competing priorities, and meet deadlines.
Strong collaboration and stakeholder service skills, with comfort working across multiple internal teams.
Proficiency in Microsoft Office, particularly Word and Excel.
Ability to review financial data, identify gaps, maintain accuracy, and support data integrity.
Comfort handling sensitive or confidential information with accuracy and discretion.
Experience supporting advisor compensation, performance reporting, business operations, policy administration, or branch management teams is an asset.
Exposure to regulated financial services environments and risk/control expectations is an asset.

WHAT’S IN IT FOR YOU

Competitive Compensation and Benefits package including annual incentive plans, time off entitlements, Pension Plan, Employee Share Ownership Plan and favourable employee rates for employee banking
The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
An organization committed to making a difference in our communities– for you and our clients.
An inclusive working environment that encourages creativity, curiosity and celebrates success.
Learning and Development – free access to Scotia Academy to upskill and develop your skills.

#SWM

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Job Segment: Payroll, Operations Manager, Investment Banking, Risk Management, Technical Support, Finance, Operations, Technology

Apply now »