Title:  Business Systems Analyst - Apple App Store Connect and Google Play Console

Requisition ID: 248262

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Business Systems Analyst will play a key role in supporting Digital Engineering Operations by contributing to mobile app management activities and business analysis deliverables. This hybrid role is designed for candidates with 2–3 years of BSA or related experience who are looking to grow their analytical, technical, and Agile delivery skills.

The Analyst will collaborate with Engineering, QA, Security, and Product teams to ensure mobile app processes run smoothly while supporting ongoing analysis and documentation work in an Agile environment.

Is this role right for you? In this role you will:

You’ll spend part of your time on mobile app operations, and the rest helping the team with business analysis work. As you grow in the role, you’ll gradually take on more analysis responsibilities.

Mobile App Management

• Manage mobile applications within App Store Connect and Google Play Console, ensuring compliance with internal security, compliance and governance standards.
• Process and track user access requests for mobile app portals and maintain required audit documentation.
• Support mobile app release activities by coordinating with Engineering, QA, and Security teams to address blockers and questions.
• Assist in handling app-related assets such as provisioning profiles, certificates, API keys, identifiers, and push notification certificates.
• Contribute to continuous improvements of release operations, internal workflows, and documentation.
• Support audit activities and certificate/profile renewals as required.

Business analysis

• Assist with requirements gathering through stakeholder interviews, workshops, and document reviews. 
• Identify requirement gaps and risks early to help maintain delivery timelines. 
• Draft user stories, acceptance criteria, process flows, and other business analysis artifacts. 
• Participate in Agile ceremonies including backlog refinement, sprint planning, and daily standups. 
• Maintain and update Confluence pages, ensuring information accuracy and team alignment. 
• Support team collaboration and contribute to a positive, inclusive work environment. 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• 2-3 years of experience in Business Systems Analysis, mobile app operations, or related analytical/technical roles.
• Strong analytical, logical thinking, and problem solving abilities.
• Excellent attention to detail across documentation, requirements, and technical conversations.
• Ability to simplify complex information and ask clarifying questions when ambiguity arises.
• Demonstrated reliability, accountability, and willingness to learn and grow in the BSA discipline.
• Familiarity with Agile delivery methods and tools such as Jira and Confluence.
• Experience working with mobile app release processes or app portal management is an asset.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - We offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.