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Title:  UX Designer (12 Month Contract)


Requisition ID: 11263

The Digital Factory is an innovation hub with a clear and well-supported mandate to transform the way banking technology is delivered, by re-imaging the customer experience, to deliver new digital value propositions. We have the support and experience of one of the world’s largest banks behind us and a talented, and growing, team of industry leaders driving us forward.
Do you want to help us reinvent how people bank? At the Scotiabank Digital Factory, we are passionate about transforming the customer experience.

We’re looking to fill our team with influencers, makers, creators and leaders who are flexible, curious, adventurous, versatile and responsive; and who are ready to roll up their sleeves in a collaborative and productive environment to get things done.

By joining our team, you will make an impact on our customers, the banking industry, and ultimately, the world.


About the User Experience Designer (12 Month Contract)

  • You will greatly influence the design aesthetic of experiences that touch 23M+ users every day
  • You will understand our users, leveraging rigorous design research and usability principles as well as your intuitive design sense
  • You should meticulously consider user interactions and journeys and act as an advocate for the constant improvement of both
  • You will produce compelling visual designs to illustrate concepts iteratively and be able to provide detailed specifications for use by UI developers of all levels
  • You will act as design owner through conception, build and release of features large and small
  • You are able to synthesize research outcomes into viable product experiences
  • You bring a high level of technical acuity with a thorough understanding of front end technologies; you will need to understand limitations and constraints, as well as when to push boundaries
  • You are open, persuasive, engaging and love to have a good laugh – you also know when it’s important to get serious and be a champion for the end user


Expected Skills & Competencies

  • Minimum 7-10 years’ experience designing responsive web or mobile software applications, with an emphasis on the ability to communicate using rapid visual design techniques
  • A demonstrable portfolio of work (professional and personal) which showcases the applications you’ve worked on and includes examples of your story-telling skills, from low-fidelity sketches through to detailed designs
  • Mastery of Adobe Creative Suite or Sketch, along with proficiency in at least one type of prototyping software (Axure,, etc.)
  • A positive and resilient personality. You must be able to embrace feedback and have a desire for continuous iteration and improvement
  • Comfortable working in a self-guided manner
  • Ability to plot and map a user journey from product discovery through enrollment, down multiple engagement routes and through to journey completion
  • Comfortable working within tight timeframes and with working creatively within specific constraints
  • A demonstrable history of applying design thinking tenants and user centered design principles to challenges at work or in everyday life
  • Ability to work within a brand and style toolkit with a desire to push existing standards to the next level
  • A fast learner who has an appetite to learn what’s behind both simple and complex financial solutions


Bonus Skills and Interests

  • First-hand experience developing in CSS, HTML and/or JavaScript
  • Ability to build and execute design research methodologies or user testing protocols in a rapid development environment
  • Demonstrated interest in tangential fields like typography, design research, big data, fine art, music, writing and communications, etc.
  • A background in Fintech or other financial related products


If you’re interested in helping us shape the future of banking, click the "Apply now" button to submit your application. We are hiring for a variety of high impact technical roles (design/agile/full stack/devops). If you are curious but aren’t sure this role is right for you please contact us anyway - we’re moving fast and looking for the best and brightest to take us to the next level.


Learn more about the Factory:

  • We are growing fast and looking for team members to help us build an industry leading fintech innovation hub
  • We invite and encourage collaboration with a broad range of industry disruptors and innovators
  • We have the stability and resources of Scotiabank, a multinational financial institution, as well as a world class team of designers and engineers with the energy and talent of a leading startup



Location(s):  Canada : Ontario : Toronto 

As Canada’s international bank, we are a leader when it comes to inclusion. Scotiabankers hail from over 120 countries, speak more than 100 languages and serve over 23 million customers globally. As a highly diverse company, we know that an inclusive environment for employees and customers helps everyone achieve their best. We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly.  If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide a positive recruitment experience.

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