Title:  Technical Specialist Advisory (Release Manager)

Requisition ID: 212447

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Team

The Release Management team of Canadian Banking Engineering (CBE) Group is committed to ensuring release and change delivery of complex business and enterprise solutions for the Canadian Banking Business Line in support of the Bank’s strategic objectives. The Team oversees application releases across the Engineering teams to manage the overall risk while adhering to Enterprise Release and Change management controls and policies.  The reach and opportunity of this Team extends to working with projects at a Global scale and meets the passion and drive of experiencing new initiatives each time. We work fast, and we work smart. Join us to create meaningful experiences and build the bank of tomorrow for our customers around the world.

The role:

Reporting to the Senior Manager, Release Management, you are part of a team that manages the risk of product delivery for all IT changes while ensuring the Canadian Banking Release & Change Management policies and processes are adhered to. The incumbent will support the Release Management transformation mandate and be responsible for the following:

• Support and evolve the Release Management operating model.
• Perform release and change planning and holistic risk mitigation reviews activities.
• Design, develop, and maintain business intelligence solutions.
• Streamline and automate reporting solutions.
• Independently investigate ad-hoc issues, propose different options, and drive issue resolution
• Create data improvement strategies & framework.
• Ensure release/project teams meet the quality gates to ascertain release readiness.
• Recognize potential issues and establish solutions.

Is this role right for you?

• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Lead and drive continuous improvements towards enterprise and industry standardization in Release and Change management processes.
• Innovate to raise the bar on release management competencies through automation, modern technology and best practices.
• Provide leadership in working collaboratively with our stakeholders and constituents to plan & co-ordinate through the application release lifecycle, manage risks, measure and monitor release progress.  Responsible for ensuring that resources, timelines and the overall quality of the process are considered. 
• Build and maintain strong, trusted working relationships within IT&S to evolve the release management discipline and competency. 
• Identify gaps and opportunities for making tactical improvement in existing release and change processes to improve the maturity of adoption by engineering teams.
• Provide SME support to stakeholders to investigate, assess and resolve complex problems and conflicts impacting releases and changes.  Work closely with the other release management, test environment, development, service management and quality assurance teams.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Champion a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role?

• Must have excellent communication (verbal/written/presentation) and interpersonal skills.
• Curiosity and a desire to learn.
• Excellent understanding of computer software, programming, risk management and system reliability concepts and elements.
• Must have strong organization, problem solving and analytical skills.
• Release and change management experience.
• Post-secondary education in Computer Science, engineering or information technology domain
• Critical thinking & negotiation ability to respond in a dynamic environment with sound decisions and solutions.
• You can demonstrate experience in Project Management methodology, principles, and tools.
• It’s an asset if you have experience with Traditional and Agile methodologies, JIRA, Confluence, PowerBi reporting and knowledge of the Software Delivery Life Cycle (SDLC).
• General knowledge and exposure to various networking protocols, technology stack concepts and platforms.

In addition, if you have the following skills, that’ll be awesome:

• Development and SDLC experience an asset.
• Demonstrated ability to understand modern approaches to release deployment in support of continuous delivery.
• ITIL4 / PMP certification.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to create beautiful customer experiences.
• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
• Onsite cafeteria.
• We offer a competitive total rewards package that includes a base salary, a performance bonus, company matching programs (on pension & profit sharing), generous vacation, personal & sick days, personal development funding, maternity leave top-up, parental leave and much more.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.