Title:  Technical Project Delivery Lead

Requisition ID: 225526

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Our Global Wealth Management Team is hiring a Technical Project Delivery Lead. This role will be part of a team who is responsible for Data Engineering and Reporting and serves the customers of all Wealth business lines, including iTrade, Scotia McLeod, Private Investment Council and Scotia Trust. The team is known for excellence in delivery and support of many critical client facing and back-office applications.

Is this role right for you? In this role you will:

• Project delivery Lead
  • Plan and Manage Project deliveries of various Data Engineering initiatives and strategic projects.
  • Plan and Manage resource capacity plan.
  • Release planning, coordination and deployments in various environment (IST, UAT, Prod).
  • Identify and mitigate potential risks and issues like scope creep that could impact project or service delivery.
  • Prepare various documentation for project i.e. diagram, critical path, project plan, risk logs etc.
• Services Delivery (ITSM)
  • Build, Enhance and Manage service (ITSM) dashboard using ServiceNow tool.
  • Track and manage delivery of SLA/SLO for incidents, requests and initiatives on timely manner.
  • Make sure required process flows, runbooks, playbooks etc. are maintained from time to time.
  • Assist with application portfolio management (APM) to ensure that applications stay up to date and risks are identified and managed on timely manner.
  • Track and mange mitigation of IT/SW currency risk items
  • Follow continuous improvement principles to improve service delivery and make it more efficient and productive.
• Communications Management
  • Maintaining clear and consistent communication with all stakeholders, including regular updates on project status and progress.
  • Identify and communicate any impediments with practical solutions to Sr. management and stakeholders.
  • Being Proactive vs Reactive.
• Team Player
  • Work with already established mature tea members, adapt to team norms, culture and dynamic.
  • Willing to adopt, practice agile, Kanban and scrum principles. Utilize Kanban board to manage workflow
  • Engage, inspire, and cultivate high performing team culture.
  • Collaborate with team members in-person and virtually from different regions in Canada and India.
  • Collaborate with various stakeholders like product owner, business lines and QA team.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Must Have Skills:
  • 5+ years’ IT industry experience with Technical Project delivery.
  • 3 to 5+ years’ experience with service deliveries and familiar with ITSM process.
  • 3 to 5 years’ experience with project and service delivery.
  • Hands on experience with MS Office Suite i.e., MS Outlook, MS Word, Excel, Access, PowerPoint, and Project
  • Hands-on experience with designing and managing dashboard using tool like Power BI, Tableau etc.
  • Hands-on experience with Service Now and GEMS tools
  • Bachelor's degree in a technical field such as computer science, computer engineering or related field.
  • Project Management or PMI certification
• Nice-To-Have Skills:
  • Wealth/financial industry exposure or Exposure to wealth products
  • Familiarity with Jira, Confluence and Service Now
  • Familiarity with Agile, Kanban methodology and Continuous Improvement mindset.
  • Familiarity with SDLC, architecture review, operational readiness and change management process.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons.

Working location condition: Hybrid

#LI-Hybrid  

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.