Title:  Technical Business Analyst - Salesforce

Requisition ID: 252548 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Total Wealth 360 team within Global Wealth Engineering is driving a multi-year digital transformation to deliver a best-in-class Advisor Desktop for Canadian Wealth Management (CWM). To support this journey, we’re seeking a bright, knowledgeable, and curious Technical Business Analyst with hands-on Salesforce experience to support the delivery of existing and future initiatives. This is a unique opportunity to join an agile, dynamic, and innovation-driven lab environment, working with the latest tools and technologies to expand the capabilities of our Salesforce Financial Services Cloud (FSC) platform. The successful candidate will play a key role in shaping a unified, single-pane-of-glass experience for our Advisors—bringing together data, workflows, and insights into one seamless interface.

Is this role right for you? In this role you will:

• Ability to collaborate with senior leaders from Business and Technology to design long-term Business-Technology roadmap for individual Salesforce orgs
• Ability to design and implement Enterprise Org strategy for multiple Salesforce orgs Bank-wide with an emphasis on designing once and implementing many.

• Experience leading discovery sessions with multiple Business and Technology stakeholders to elicit and capture business requirements and processes. Including the definition of user personas, epics, and user stories.
• Ability to design elegant solutions for highly complex problems that can include changes to Technology as well as changes to existing Business processes.
• Proficiency with using agile methodologies and rapid prototyping to rapidly deliver incremental value.

• Must have at least 1 year of experience delivering Salesforce CRM solutions

• Strong communication and leadership skills

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• Work experience in the Financial Services Industry, particularly in Wealth Management
• The incumbent must be a creative, self-starting, results-oriented, and highly motivated.

• Must have some working knowledge of software delivery methods for release management, change management, and training.

• Hands of experience with SQL Scripting.

• Experience with ETL tools such as Data Loader, Data Stage, Talend, or Mulesoft

• Bachelors degree in Computer Science or equivalent required.
• At least 1 certification on Salesforce from the following before joining (certifications will be checked and validated):

• Salesforce Developer 1
• Salesforce Developer 2
• Salesforce Platform App Builder
• Salesforce Administrator
• Salesforce Architect
• Sales Cloud consultant

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - We offer opportunities for community engagement & belonging with our various programs such as hackathons.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.