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Title:  Systems Reliability Engineer

 

 

 

Requisition ID: 129800

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

 

The Team

As a member of the Financial Crimes and Operational Risk Engineering (FCORE) team, the Performance and Capacity Engineer will work as part of FCORE SRO team that will work with Senior management, peers, and business partners to continuously improve the stability, reliability and efficiency of our Global systems through Site Reliability Engineering (SRE) based principles and practices that will include managing and maintaining end-to-end performance for all applications, workloads and environments, continuous people, process and technology (automating all the things) enhancements in support of our rapidly changing technology product portfolio. 

 

The Role

You will work cross-functionally amongst a variety of teams and be a contributor in all significant engineering service or solutions delivered to FCORE business partners and their stakeholders.  You will also have an understanding ‘what could go wrong’, help to solve complex problems and have a flare for communicating and participating in discussions with technical and business partners. You will work directly with our Software Engineering teams to both maintain and operate our existing technology and help manage and maintain end-to-end performance for all applications, workloads and environments.

 

Some of the Key Accountabilities include:

  • Work in collaboration with Software Engineering, Quality, Product and Data Engineering teams to Champion SRE/ DevOps culture and practices.
  • Working closely with global and regional architecture boards, champion the definition and implementation of resilience patterns and policies for new and existing FCORE solutions.
  • Assist management of Service Level Objectives with senior development and business leads.
  • Assist and participate in initiatives to continuously refine, build, plan and deploy practices for improved stability, reliability, efficiency, repeatability and security. You’ll help to create plans, collaborate with DevOps team members - coordinating activity with development and business leads to increase service levels, lower costs, and support delivery velocity objectives.
  • Working closely with Development and operations teams to assist troubleshooting of our most severe incidents – contributing senior stakeholder communication, driving problem-solving (e.g., log analysis, non-invasive tests) and debugging with best practice techniques.
  • Assisting and contributing to continuous improvement and execution of quality and timely major incident root cause analysis and blameless post mortem activities to ensure we take action to avoid similar problems in the future.
  • Participate in prioritization of reliability features and contribute to the design, development and delivery of effective tooling, alerts, and automated responses to identify and address reliability risks.
  • Contribute to In-depth data analysis to gauge service trends and drive improvements.
  • Play a key role in proactive communication of reliability, stability and efficiency results (based on Service Level Objectives), service health (via dashboards) key reliability risks and issues to senior business and technology stakeholders – to prioritize activity (based on trend analysis) and direct investment and action.
  • Enable and design/developing reliability solutions – this may include writing code and scripts to automate provisioning of services and to configure services.
  • Assisting in improving infrastructure automation, efficiency, and cost.

 

What You Will Bring to Succeed

  • Degree in Computer Science, Engineering, or equivalent experience. ITIL V3 Foundation Cert. in ITSM would be an asset.
  • 8 + years of experience in IT.
  • 2-3 years professional programming experience in one or more of the following: C, C++, Java would be asset.
  • 1-2 years professional solution architecture experience.
  • Ability to research and understand new technologies independently.
  • Excellent communication (both verbal and written). The ability to communicate confidently and clearly on conference calls, in meetings, via email, etc. at all levels of the organization is essential.
  • 1-2 years professional Performance Capacity Management experience
  • Experience in Performance and Capacity Management tools and best practices
  • Mastery of one or more scripting languages for automating systems, eg: Bash, Python, Ansible, Puppet would be asset.
  • Well-rounded broad knowledge of OS platforms (Linux/UNIX), Networking, Web Systems and IT Ops.

        

The Workplace

  • We are technology partners who help the business transform how our employees around the world work
  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
  • We foster an environment of innovation and continuous learning
  • We care about our people, allowing them to design how they work to deliver amazing results
  • We offer a competitive total rewards package, including a performance bonus, company matching programs (on pension & profit sharing), and generous vacation

 

Scotiabank

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

 

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Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.


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