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Title:  Strategic Support Intern, Customer Value and Segmentation (8 Month Internship)




Requisition ID: 125487

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.




Strategic Support Intern, Customer Value and Segmentation

8-Month Co-op, January-August


Why work for Scotiabank?

Scotiabank is among the largest banks in the world and the most international bank in Canada. We are powered by our 97,000 high-performing (and awesome) teammates who make a real difference across the globe as a leading provider of advice, products, digital experiences, and financial services. Together with our Digital Factories around the world, we are dedicated to helping our 25 million customers become better-off.


This is a place where you’ll get to learn and develop your skills, while being recognized for your hard work. At Scotiabank, we’re passionate about bringing our whole selves to work, allowing us to create inclusive work environments for everyone to enjoy. Say hello to a career at Scotiabank!



Who We Are:


The Retail Customer Value Team is responsible for contributing to the growth and profitability of segmentation programs (high value customers and households). This includes working with partners to leverage custome analytics and profitability models to identify and better understand the Canadian households and high value customers, as well as supporting the Senior Manager, Retail Customer Value in developing and prioritizing strategies to acquire new household members or retaining high value customers to increase share of wallet. The co-op student will support in the delivery and exceution of strategic priorities across a range of initiatives that will drive vlue over the near and long-term, collaberating with product, channel and other teams as required.



Who we are looking for?


  • Self-motivators that work both independantly and collaberatively with multi-functional teams, as both a leader and a member
  • Has superior interpersonal skills, leadership, and influential capabilities
  • Skilled in PowerPoint for storytelling
  • Possesses moderate Excel skills including Pivot Tables and V-Lookup
  • Expirirence giving presentations to a large audience preferred


You Will:


  • Support customized strategy development and advisory support at an enterprise and business line level, including research, analysis, and compelling strategy reccomendations that solve problems
  • Contribute in problem solving sessions, workshops, and interviews with cross-functional and business line working team members and subject matter experts
  • Create presentation decks based on predetermined guidlines
  • Collaberate with key internal and external stakeholders to support the achievement of deliverables and overall objectives


How do I apply?


For students, we believe evaluating you through relationships over resumes, and are focused on learning about who you are and what you’re interested in to uncover your true potential.  In short, we don’t believe resumes will provide us with an accurate depiction of what you’re truly about to properly assess your potential.  Instead, we want to get to know YOU and hear about the experiences that have shaped you. We know… this might sound crazy, but we do not want you to submit your resume instead we ask that as part of your application, you complete the below:


1) Complete your PLUM Profile here
2) Take a screenshot of your completed PLUM profile
3) Complete a very short one-way video interview by clicking 
4) When it prompts you to submit your resume, do not attach your resume! Instead, attach the screenshot of your PLUM profile under the "resume" section (step #2 above). Cover letters are optional – not required.
**To be considered for student opportunities at Scotiabank you must submit your PLUM Assessment and Video Interview. **



Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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