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Title:  Sr. Manager, Enhanced Due Diligence Units - Design and Sustainment (Bilingual: Spanish)




Requisition ID: 107399

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.



Contributes to the overall success of International Banking (IB) Anti-Money Laundering (AML) Operations, ensuring key projects and initiatives are executed and delivered to support the Team’s business strategies and objectives. Create, Maintain and enhance process & procedures, control artifacts, dashboards, etc. aiming to control and oversight the EDDU local operation. Provides advice and counsel as subject matter expert to the Enhanced Due Diligence Directors/Heads and their team to ensure documents are up to date and in compliance with the Enterprise AML Policy. Support on the maintenance of a sustainable Issues management program aligned with Issue management methodology for Global Ops. Act as PM in different ongoing projects within the unit to ensure the implementation of the Global AML Operation Vision.


Key Accountabilities


  • Monitor and oversight local EDDUs operation in a daily basis,
  • Constantly looking for improvement opportunities within the local processes or the monitoring and oversight processes,
  • Propose action plans and/solutions to the improvement opportunities identified while performing his/her monitoring and oversight role,
  • Design and implement efficient processes, control artifacts, assessment tools, etc. looking for the best in class EDD process,
  • Design and implement key and efficient execution and/or monitoring and oversight controls, using available technology allowing tracking, trending and reporting of KPI/KRIs,
  • Increase the use of data analytics to proactively identify risk on the operation,
  • Create Executives (regular basis or ad-hoc) presentations based on self-sourced KPI/KRIs and facts,
  • Establish and maintain close working relationships with Local Teams and other stakeholders in the organization to provide advice and counsel on Issue management, RAW documentation, SharePoint, Scotia Live and communications,
  • Operationalize the Change management and Communication strategies established by AML operations Governance,
  • Identify, track and analyze KPIs, controls, and success factors aligned with strategic and goals,
  • Follow up on monthly dashboards ensuring EDDU Heads response all key questions/challenge that might occur in any moment of the year.
  • Act as PM, following up projects and day to day activities of IB EDDUs and Design & Sustainment.
  • Work together with IB EDDU’s Directors and ROG heads on Victory laps, showcases, tools & systems, training and any other presentation that might be required.
  • Keep track and report weekly updates on the EDDUs operation, action plan, projects status, etc.
  • Keep record of RAW in place in different EDDUs, and any other document/tool available for EDD assessment.
  • Document efficient process and procedures (SOPs) to accomplish with his or her roll.
  • Work with AML Global Ops. Communication on the design and constant update of the sites used to keep information up to date and available for the units.
  • Work in ad-hoc projects as need it to ensure implementation of the AML policy and TOM.
  • Manage Key Projects including (but not limited to), RAW, Procedures manuals Updating, MIS Reporting challenge & opinion, assessment tools, etc.


Experience / Education:


  • Post-secondary education is required with a minimum of 5+ years of Operations, Internal Controls and/or Risk Management preferably in one or more of the business units listed above,
  • Strong analytical, writing (English and Spanish) and problem-solving skills,
  • Knowledge of lean six sigma and scrum is required
  • Solid data analytics knowledge,
  • Experience and a sound understanding of banking unit activity and practices.
  • Banking unit knowledge of: Retail, Small Business, Commercial, Global Banking Markets, or Wealth Management,
  • Thorough knowledge of the Bank’s Regulatory and Compliance requirements as they relate to customer onboarding,
  • Thorough knowledge of the systems and applications that support the Unit’s processes,
  • Good knowledge of the Scotiabank Group products, operating procedures and delivery systems,
  • Bilingual (English and Spanish) is required
  • Effective coaching skills to foster the development of others,
  • Certified Anti-Money Laundering Specialist (CAMS) - nice to have


Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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