Title:  Sr. Data Analyst, Customer Data Services

Requisition ID: 226478

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

Actively contributes to a team of resources to oversee and execute on the regulatory reporting commitments of the Client Data Services team by engaging with the various business lines to help identify and master records related to relevant levels and efficiencies. The incumbent will ensure compliance with service level agreements (SLAs) with respect to time- to-remediate and data quality issues, as well as internal team expectations.

Accountabilities

• Responsible for the client reference data to support Customer Data Services’ consumers including the Axiom and Hammer programs. This entails remediation of in-scope records, sending out reports and handling any questions or issues from Finance and Regulatory Reporting teams.
• Maintains a BAU process for Customer Data Services including but not limited to Axiom, Hammer, LIQ, and CIRO programs.
• Supports Change the Bank activities as it relates to the client data mastery process.
• Review of new records from existing systems and changes of status for records from certain systems to ensure proper legal entity grouping.
• Responsible to run periodic data quality reports to ensure accurate data is being provided to downstream consumers and/or ascertain that the team is checking this information.
• Participates in a customer focused culture as part of the overall team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Identifies and manages the resolution of customer data quality issues
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Education / Experience / Other Information

• Proven track record in financial services operations, including:
• Communication Proficiency
• Problem Solving/Analysis
• Experience with investment banking/capital markets customer domain a plus.
• Experience as a Business Analyst managing Applications on the technology end and well versed with end to end of Technology projects
• Experience running a catalog of services in a technical operations environment, using performance metrics and SLAs.
• Experience with Global Banking and Markets Customer data.
• Experience interacting with Senior Management as well as the GBM Front Office
• Experience in matching/deduplication concepts and software implementations desired.
• Background in creating and provisioning consumer views of customer data (both SQL and non-SQL) a strong plus.
• Client Onboarding and/or KYC experience preferred.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.