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Sr Scrum Master, Data Office - Toronto, ON

Date: May 13, 2019

Location: Toronto, ON, CA

Company: Scotiabank



Requisition ID: 49954


Join the Global Community of Scotiabankers to help customers become better off.

Job Purpose


Contributes to the overall success of the Data Office in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives related to the Data Transformation Program.   The Scrum Master is responsible for driving team effectiveness by identifying and removing impediments, supporting the team, and encouraging practices in accordance with agile principles. 


The Scrum Master is empowered to introduce better ways to drive team productivity.  They guide the team by embodying agile values, facilitating ceremonies and supporting a culture of continuous improvement and shared practices. The incumbent will actively participate in developing and maintaining a high performing, self-organizing team to deliver on the Data Transformation program.  Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.


Key Accountabilities


  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
    • As a Scrum Master you will ensure the team enacts the agile principles, values and framework:
      • Provide support to teams using a servant leadership style 
      • Coach the different scrum teams & scrum masters and help lead and insure the “agile mindset” is fully adopted and understood
      • Inculcate core agile values of focus, commitment, respect, openness and courage into the team’s ground rules through leading by example
      • Assess and coach the team to higher levels of performance, tracking acceleration metrics
      • Encourage an environment where open communication and collaborative problem solving can pave the way for faster removal of any impediments and where the impact of mistakes can be minimized through early detection, making them into learning opportunities
      • Engage with the team and technical SMEs to identify technical debt risks and develop approaches to remediate.


  • Implement and promote use of agile methodology within the team:
    • Create a forum for discussing vision, goals, and Product Backlog items amongst  the team for the overall program
    • Apply techniques for effective workflow visualization and management (e.g. Kanban or Scrum Boards)
    • Identify, manage, and help mitigate issues and risks, with particular emphasis on timely removal of impediments for the team and/or directing obstacles to appropriate owners for quick resolution
    • Facilitate identifying and enacting improvement strategies to increase the productivity of the team and quality of deliverables
    • Ensure team execution and delivery to committed sprint work- maintaining the momentum of the initiative and upholding a sustainable pace of delivery; track agile metrics to provide statistical proof of momentum and sustainability
    • Understand long-term product planning/ roadmap and help inform development teams to create quicker gains for the benefit of the end user
    • Ensure that proper lightweight documentation (captured in artifacts such as program vision statement, program backlog, program roadmap, release plan, sprint backlog, and increments) is prioritized and added to the team’s backlog of work
    • Compliance with Scotiabank policies and procedures for project delivery


  • Develop and nurture strong partnering relationships with Product Owner/Business Sponsor and stakeholders:
    • Develop strong partnership with the Product Owner across different domains to gain strong understanding of objectives, sustain open dialogue to manage product backlog efficiently
    • Influence a wide range of stakeholders (business, compliance, Legal, IT, etc.) to remove impediments and maximize team output
    • Support and educate the Product Owners on agile principles and practices to preserve the team from external pressures which may inhibit its productivity


  • Program Oversight:
    • Work with different stakeholders across Data office and Technology to ensure capabilities and toolsets are in place in order for domain mobilization work to be successful
    • Partner with Agile Coach and other agile teams to share findings, best practices, and resources to help mature the organization’s agility


  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.


  • Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.


  • Champions a high performance environment and contributes to an inclusive work environment.


Education/ Experience 

  • Bachelor’s Degree in computer engineering, business, Information sciences or other related field
  • ScrumMaster Certification (CSM) preferred
  • 7+ years of IT experience or in a data related field
  • Leading large cross-functional/cross-regional teams on major organizational projects, preferably in an agile work environment
  • Project Management experience with a strong understanding of agile project management principles and practices coupled with working experience as a Scrum Master in a recent project/initiative
  • Well versed in JIRA and confluence

Location(s):  Canada : Ontario : Toronto

As Canada’s International Bank, we are a leader when it comes to inclusion. We are a diverse and global team, speaking more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly.  If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.

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