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Title:  Software Engineer - Application Support




Requisition ID: 184413

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


Software Engineer – Application Support


This Software Engineer role is responsible for managing application support processes, small enhancements, and day to day operations of our applications, providing thought leadership, navigating us through production issues and investigations, and being a key advocate of efficiency and continual improvement as we work to modernize


Is this role right for you?

  • Ensure stability of our application and tech ecosystem


  • Lead support process, investigations, root cause analysis, communication, and ensure deployment of fixes as per the priority of incidents and problems


  • Utilize internal defect tracking tool to allocate and track incidents and problems, and create detailed, high quality error reports


  • Connect with users, product owners, developers, testers, other engineering teams as needed in resolving the incidents and problems


  • Design and development for smaller enhancements on various technology platforms being used in the team – Java, APIs, Power BI, Talend ETL and Salesforce


  • Stay abreast of modern technologies and best practices, and recommend introduction of new technology and processes


  • Address security, reliability, availability, stability, and currency risks associated with the portfolio


  • Act as the Subject Matter Expert on support and maintenance matters



Do you have the skills that will enable you to succeed in this role?

  • Minimum 5 years of experience in supporting enterprise systems using Service Now or another tool
  • Good knowledge of Java, APIs, Spring Boot
  • Working knowledge of HTML, CSS, JavaScript, RDBMS
  • Familiarity with integration patterns using REST and SOAP APIs, Talend OR Informatica ETL platforms, MuleSoft, Kafka etc.
  • Knowledge of deployment processes and release pipelines. E.g.: Jenkins, Bitbucket/Git
  • Bachelor’s degree in computer science or equivalent required
  • Strong communication skills

Preferred Requirements:


  • Ability to work in cross functional teams
  • Experience in agile methodologies like SCRUM/Kanban

Familiarity with cloud platforms

What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
  • Remote-friendly work environment will provide you with the flexibility to perform at your best.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Dynamic Office - Fully equipped gym, showers, games room, bowling alley, micro market, free tea & coffee, universal washrooms, wellness rooms, and lots of space for team collaboration.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!


Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Job Segment: Technical Support, Cloud, Application Engineering, Software Engineer, Developer, Technology, Engineering