Title:  Senior ServiceNow Engineer

Requisition ID: 257969 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Team

The Enterprise Governance, Risk and Compliance (eGRC) Technology team is a crucial part of the Global Risk and Treasury Technology group. This is an opportunity to play a pivotal role in a multi-year transformation initiative and transition it to a Business-As-Usual state. We are looking for a Senior Software Engineer to join the team.

The Role

We are seeking a highly skilled Senior Software Engineer to play a critical hands-on role in building out eGRC capabilities in ServiceNow Integrated Risk Management (IRM) platform.

The successful candidate will design, build, configure, and enhance IRM capabilities and help migrate existing enterprise issues, risk & control processes into ServiceNow IRM—while establishing a scalable, automated, and well‑governed risk management framework.

This is a high‑visibility role with significant opportunity to influence enterprise-wide adoption of modern IRM capabilities.

 Is this role right for you? In this role you will:

1. ServiceNow IRM Development, Configuration & Customization

• Design, develop, configure, and customize ServiceNow IRM module components,
• Develop client‑side and server‑side scripts:
  Business Rules, Script Includes, UI Policies, UI Actions, Client Scripts, ACLs, Flows/Workflows.

• Implement ServiceNow in a way that maintains a strong governance to leverage out-of-the-box and minimizing configuration and customization.
• Configure IRM data models, entity classes, metadata structures, and supporting tables aligned to the target-state GRC framework.

2. IRM Framework Enablement & Process Migration

• Build and deploy capabilities that translate business and regulatory requirements into scalable IRM processes.
• Support migration of existing risk & control processes into IRM
• Build automation and workflow logic to support target‑state operating model designs.

3. Integration & Data Engineering

• Develop integrations between ServiceNow IRM and other risk/compliance systems (e.g., OpenPages, data hubs, operational risk and audit tools)
• Build reusable integration components, ensuring secure and reliable data flow.
• Troubleshoot integration issues and optimize performance.

4. Quality Engineering, Testing & Release Management

• Implement robust testing practices with top-of-mind automated testing.
• Ensure all IRM solutions follow development best practices, platform governance standards with code reviews, code scans and manages the code repositories.
• Support release planning, code migration, documentation, and operational readiness activities.

5. Collaboration, Design Sessions & Stakeholder Engagement

• Work closely with Product Owners, Technical BAs, Risk SMEs, Architects, and Platform Engineering teams.
• Provide input to IRM solution design decisions and platform strategy.
• Support knowledge transfer, documentation, and training of technical and business users.

What You Will Bring to Succeed

• 6+ years overall IT development and engineering experience with significant experience in architecting, designing, building, integrating, migrating and owning end-to-end system and processes.
• 4+ years hands‑on ServiceNow development experience, including advanced troubleshooting and module configuration and customization. With 1+ years experience in the ServiceNow IRM module.
• Strong hands‑on experience with: JavaScript, REST/SOAP API integrations, using Business Rules, Script Includes, ACLs, UI actions, Flow Designer, and Workflow Editor
• Understanding of GRC / Issues Management, Risk & Controls concepts and operational risk processes.
• Experience with system design, integration methodologies, and secure development practices.
• ServiceNow Advanced certifications in administration, implementation, development. (CSA, CAD, CIS-RC preferred, CTA).

Preferred Qualifications

• Previous experience with large scale ServiceNow IRM module or similar implementation (highly preferred) or enterprise operating model design.
• Experience in Financial Services, Risk, Compliance, or Internal Audit environments.
• Understanding of GRC frameworks.
• Familiarity with data governance, metadata management, and taxonomy models.
• Experience with Agile/iterative SDLC practices.
• ITIL Foundation certification or training.

Soft Skills

• Strong communication and the ability to explain technical concepts to non‑technical stakeholders.
• Excellent troubleshooting skills and the ability to work independently.
• Strong time management and ability to handle multiple concurrent assignments.
• Analytical mindset with the ability to navigate complex situations.
• Strong presentation skills and ability to work collaboratively across teams.

Education

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent experience.

What’s in it for you?

• We are strategic technology partners dedicated to transforming the way our global workforce operates.
• Our inclusive and collaborative work environment fosters creativity, curiosity, and celebrates achievements.
• You will have the opportunity to collaborate with and learn from diverse industry leaders who have experience at top technology companies worldwide.
• We cultivate a culture of innovation and continuous learning.
• We prioritize the well-being of our employees, empowering them to design their work processes to achieve outstanding results.
• We offer a competitive total rewards package, which includes a performance bonus, company matching programs (for pension and profit sharing), and generous vacation benefits.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.