Title:  Senior Manager - Quality Control, GBM Onboarding

Requisition ID: 264904 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role

As Senior Manager, Quality Control (GBM Onboarding), you will lead the global quality control function supporting KYC, AML, derivatives, and margin onboarding. You will ensure onboarding files meet regulatory, policy, and control standards across jurisdictions, while overseeing audit, compliance, and testing outcomes and driving continuous improvement across the program.

Is this role right for you? In this role, you will:

• Lead the Quality Control function for KYC, AML, derivatives, and margin onboarding across GBM
• Oversee review and validation of onboarding files to ensure adherence to regulatory requirements, internal policies, and due diligence standards
• Manage responses to Audit, Compliance, and first line testing, ensuring accuracy, completeness, and timely delivery
• Review testing findings and ensure issues are addressed, documented, and incorporated into process improvements
• Partner with Sustainment and onboarding teams to implement corrective actions and enhance quality standards
• Drive consistency in quality control practices across global teams and jurisdictions
• Identify control gaps, trends, and risk areas through testing outcomes and QC reviews
• Lead process improvements to strengthen onboarding quality, controls, and operational efficiency
• Support implementation of new regulatory requirements, onboarding frameworks, and program enhancements
• Provide oversight of onboarding quality metrics, reporting, and control effectiveness

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• Bachelor’s degree in Finance, Business, Economics, or a related discipline
• Prior experience in financial services with a focus on KYC/AML, onboarding, quality control, or regulatory compliance
• Strong knowledge of regulatory frameworks impacting onboarding (e.g., AML/Financial Crime, MiFID, EMIR, CFTC, SBS, margin requirements)
• Experience with KYC, derivatives, and counterparty onboarding processes within capital markets environments
• Experience handling audit, compliance, and regulatory testing reviews, including drafting and validating responses
• Understanding of capital markets products, trade lifecycle, and onboarding workflows
• Experience identifying control gaps, performing root cause analysis, and implementing corrective actions
• Familiarity with onboarding and client lifecycle systems and related data/process flows
• Experience supporting regulatory or system-driven changes, including testing and implementation
• Experience managing quality control functions, testing programs, or operational risk frameworks

What’s in it for you?

• A rewarding career path with diverse opportunities for professional development
• An organization committed to making a difference in our communities – for you and our customers.
• A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. 
• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.