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Title:  Senior Manager Development

 

 

 

Requisition ID: 66332

 

Join the Global Community of Scotiabankers to help customers become better off.

 

 

The Team

 Global Wealth Management Systems works with our partners and stakeholders in Wealth Management and related business lines to deliver value for our users and clients. 

 

The role:

Reporting to the Director, GWMS, the Senior Manager as the technology owner, will be responsible for the strategic direction, leadership and oversight of the Global Wealth Mgmt Systems CRM team ensuring business and technology strategies, plans and initiatives are executed and delivered in compliance with governing regulations, and internal policies and procedures. They will build and manage CRM components using Salesforce.com and modern technology that leverage current processes and increase velocity while reducing cost/effort. The Senior Manager’s role includes developing and implementing the appropriate technology strategy, which mitigates operational risk and delivers value, in collaboration with Global Wealth Management and other stakeholders and Technology teams.

 

Is this role right for you?

  • Leads and drives a client focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Delivery and management of highly complex technology programs which consist of multiple Technology projects for multiple business partners and stakeholders, across multiple business units.
  • The incumbent will be responsible for managing resources, technology direction, and alignment of business technology roadmaps related to CRM capabilities.
  • Vendor management and engagement for Salesforce.com and related technology solutions ensuring synergistic utilization of vendor partnerships while simultaneously containing costs. Holding vendors accountable for quality of deliverables and service provision.
  • Responsible for monthly financials:
  • Reporting, tracking, measuring and monitoring for the supporting Finance Office, and 
  • Monitoring and integration of contractor pool, and IT&S Operational Budget tracking and monitoring.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

 

Do you have the skills that will enable you to succeed in this role?

  • The incumbent must have at least 7-10 years of IT and business/industry work experience.
  • The incumbent must have systems knowledge and experience (existing systems and new technologies).
  • Business knowledge and experience (understanding of vision, financial objectives/how business functions and core processes interact/the strategic importance of projects, how they relate to Scotiabank's goals, how projects interact/impact of change and/or delays in projects).
  • Process knowledge and experience in scheduling, resource allocation, risk management and systems design.
  • Critical thinking, continuous improvement and transformation in leading the group delivering high performance while aligning to group and Bank’s strategic direction.
  • Experience in the project management of highly complex technology projects.
  • Experience in vendor management, including contract negotiations and managing outsourcers.
  • Experience in managing offshore resources.
  • In-depth knowledge of the principles, theories, practices and techniques for managing the activities related to planning, managing and implementing software projects and programs.
  • The incumbent will have a Bachelor’s or Master’s Degree in

 

What's in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
  • We provide you with the tools and technology needed to create beautiful customer experiences
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
  • Dress codes don't apply here, being comfortable does
  • Onsite cafeteria
  • We offer a competitive total rewards package that includes a base salary, a performance bonus, company matching programs (on pension & profit sharing), generous vacation, personal & sick days, personal development funding, maternity leave top-up, parental leave and much more.

 

Canadian Banking Technology supports the end-to-end technology needs of Scotiabank’s Canadian banking business, including a broad range of banking products and services from savings and chequing accounts to credit cards and commercial loans. Joining our team gives you access to great opportunities with a wide range of traditional and emerging technologies while delivering innovative solutions for our business applications and platforms

 

Location(s):  Canada : Ontario : Toronto 

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.


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