Title:  Senior Manager - Business Systems Manager

Requisition ID: 230492

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Global Wealth Management (GWM) Senior Manager, Business Systems Manager will be the owner and relationship manager for a portfolio of applications servicing global wealth management. This role will focus on operational resilience, end-to-end operational processes, business continuity, incident/problem management, and leading preventative measures. The Senior Manager will ensure all activities comply with governing regulations, internal policies, and procedures. They will provide operational oversight and collaborate with internal business, technology stakeholders, and vendors to ensure the stability and evolution of the applications and services rendered.

Is this role right for you? In this role you will:

• Act as the overall application owner and relationship manager for a portfolio of applications including: Pure Wealth Fees, WM Performance, GIC Dataphile, Brandware Forms, FIT-Fixed Income trading, PriceMetrix, Bloomberg-exchange pricing, and others.
• Lead the application team, including offshore resources, for ongoing support and overnight batch monitoring.
• Review incidents and identify corrective actions.
• Provide guidance on process improvements and automation strategies to enhance operational efficiency.
• Monitor and coordinate server patching activities and certificate renewals.
• Manage the change management process for the applications.
• Communicate with business stakeholders on application changes and issues.
• Define and drive the roadmap for the application portfolio, aligning it with overall business and regulatory strategies.
• Coordinate disaster recovery (DR) testing for supported applications.
• Manage vendor contracts, approvals, and relationships, including contract renewals and invoice processing.
• Lead infrastructure modernization initiatives, including cloud migration planning and execution, in collaboration with enterprise architecture and infrastructure teams.
• Ensure application readiness and compatibility with cloud platforms (e.g., Azure, AWS), and support hybrid environments during transition phases.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• Bachelor’s degree in information technology or related field.
• 8+ years of experience working with financial services applications, with a strong focus on regulatory and operational systems.
• Deep understanding of Global Wealth business units (brokerages, asset management, estates and trust, private banking, mutual fund dealers, and International Wealth Management), including operational processes, regulatory obligations, and risk governance.
• Working experience and knowledge of quality assurance processes.
• Effective written and verbal communication skills to prepare reports, deliver presentations, and interact with GWM business units and other departments.
• Strong relationship-building competencies to maintain productive partnerships with key stakeholders.
• Self-starter with excellent time management skills and a proven track record of meeting deliverables.
• Effective leadership and project management skills.
• Expert analytical and problem-solving capabilities.
• A curious mindset, results-oriented, creative, and highly motivated.
• Hands-on experience with infrastructure management, cloud migration strategies, and hybrid cloud environments.
• Familiarity with cloud platforms (e.g., Microsoft Azure, AWS), infrastructure-as-code, and DevOps practices is an asset.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - We offer opportunities for community engagement & belonging with our various programs such as hackathons.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.