Title:  Senior Manager Business Process Solutions

Requisition ID: 263590 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Role

Senior Manager Business Process Solutions, Information Technology & Solutions, International Banking, CCA Technology.

In this role you will: 

• Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Manage the team (Direct and indirect reports) in area of project scheduling, technical direction, future planning and standard development practices.
• Manage the department and project recruitment, identify training requirements, retention and staff performance.
• Ensure proper support procedures and processes are in place to support the various existing production systems. Establish and champion quality improvement activities for the department
• The incumbent is expected to function independently to ensure that the assigned tasks and project objectives are met. Accountable for managing assigned project and department budgets. Works closely with customers, Business Analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions.
• Meets scheduled milestones to ensure project/program objectives are met in a timely manner, in compliance with IT Technology Roadmap and has an in-depth knowledge of the principles, theories, practices and techniques for managing the activities related to planning, managing and implementing software projects and programs using Agile Scrum and Kanban framework.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Involved in the full systems development life cycle and is responsible for leading the team on designing, coding, testing, implementing and supporting applications software to ensure the applications is delivered on time and within budget.
• Provide technical lead to team on production and user acceptance testing application support
• Provide effort and cost estimations for new enhancements or new initiatives for the CCA Payments and Cheque Processing Technology Systems in International Banking
• Provides guidance and arrange training to less experienced analysts and programmers.
• Keep current on rapidly changing technological trends, self teach new technologies and maintain an understanding of the Division’s business and technology strategies.
• Provide overnight production support to assigned application, when required.
• Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviour; communicating vison/values/business strategy; and managing succession and development planning for the team.
• Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Do you have the skills that will enable you to succeed in this role? 

• Undergraduate degree or Technical Certificate.
• Graduate degree in finance, business, risk and/or economics is an asset.
• Experience with Financial Payments Ecosystem
• Experience working in Agile.
• 5+ years of experience in related fields of finance, data, bank treasury, capital markets.
• Superior written and verbal communication skills with experience presenting to audiences with various backgrounds and seniority.
• Hands on Advanced Excel, SQL, automation tools esp. low/no code.
• SDLC / Agile methodology experience.
• Working knowledge of data warehouse.
• Commitment to applying advanced to expert knowledge of business technology delivery practices and standards and related expertise, including design, development, testing and project management.
• Enthusiasm and willingness to foster a culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism.

What will we expect from you?

• Advanced to Expert knowledge of system analysis process and techniques
• Advanced to Expert knowledge of systems and applications supported by the team including

What's in it for you?  

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.   
• Competitive Rewards including bonus, flexible vacation, personal, sick days, and benefits will start on day one. 
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs  

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.