Title: Senior Manager - Asset Servicing, Global Entitlements (GWO)
Requisition ID: 259091
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Role
As Senior Manager, Asset Servicing – Global Entitlements, you will play a key role in the overall success of Asset Servicing by leading global entitlements operations in a fast‑paced, market‑driven environment. You are accountable for delivering accurate, timely, and scalable entitlement outcomes while advancing business goals through strong people leadership, disciplined execution, and a client‑centric mindset.
This role oversees end‑to‑end entitlements processing across the trade lifecycle—including elections, compensations, reconciliations, client servicing, and issue resolution—supported by robust controls and audit readiness. Working closely with the Asset Servicing leadership team and cross‑functional partners, you will drive continuous improvement initiatives that enhance operational efficiency, resiliency, and control effectiveness across global markets.
Is this role right for you? In this role, you will:
- Lead and promote a strong customer‑focused culture that strengthens client relationships and partnerships across the Bank.
- Oversee multiple teams with a global mandate, supporting equities and fixed income entitlements across diverse markets, products, and event types in a deadline‑driven environment.
- Serve as the escalation point and subject‑matter authority for complex entitlements issues, partnering with Front Office, Middle Office, Technology, Risk, and Operations to drive timely resolution.
- Drive operational excellence by identifying inefficiencies and leading process, control, and technology enhancements that improve accuracy, scalability, and risk management.
- Own the day‑to‑day control environment for global entitlements, ensuring compliance with regulatory, operational risk, AML/ATF, and conduct requirements.
- Embed a proactive risk mindset across teams through strong governance, monitoring of key risk indicators, and effective issue management.
- Build and sustain a high‑performance, inclusive environment by coaching leaders, developing talent, and aligning people strategy with business priorities.
- Ensure ongoing audit readiness by maintaining strong procedures, addressing control gaps, and supporting regulatory, audit, and management testing activities.
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:
- Extensive experience in Capital Markets and/or Asset Servicing, with deep hands‑on expertise in global entitlements processing.
- Prior senior people leadership experience, including managing managers and leading complex, multi‑layered teams.
- Deep knowledge of Asset Servicing operations, with direct experience in entitlements.
- A strong track record of leading process improvement, automation, or transformation initiatives that deliver measurable business outcomes.
- Strong analytical and systems mindset; experience leveraging data and workflow tools to improve operational performance.
What’s in it for you?
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities – for you and our customers.
- A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day.
- Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
- Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
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