Title:  Senior Manager, Transformation Coach - Retail

Requisition ID: 243376

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

Contributes to the overall success of the Canadian Banking Transformation Office ensuring specific goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensure all activities conducted are in compliance with governing regulations, internal policies and procedures.

The Senior Manager, Transformation Enablement & Coaching, Canadian Banking provides governance oversight and transformation coaching to initiative and workstream leads, ensuring best practices are applied and the Transformation Office's standards are upheld.

Accountabilities 

• Drives disciplined execution across the transformation by coaching workstream and initiative owners, sharing best practices, and reinforcing the transformation office’s governance standards. 
• Acts as a delivery coach, helping initiative teams navigate execution challenges, stage-gating requirements, and cross-functional coordination (e.g., dependencies, IT/tech needs, etc.). 
• Maintains transform rigor through milestone and benefit validation, and escalation of risks to keep outcomes on track.  
• Collaborates closely with the SIP & Planning team, business line leadership, risk owners, second and third line partners, technology and other key program enablers. 
• Continuously identifies opportunities to improve the effectiveness of the governance framework, processes, and activities. 
• Maintain awareness of regulatory requirements, emerging trends and industry best practices in coaching principles and governance management.
• Assist the Director with developing and executing on the Transformation Office’ strategy and plan.
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. 
• Champions a high performance environment and contributes to an inclusive work environment. 

Dimensions

This role could support the following business units within Canadian Banking:

• Automotive Finance
• Branch Distribution
• Business Banking
• Commercial Banking
• Credit Cards & Unsecured Lending and Payments
• Digital Banking
• Global Client Experience Centres
• Insurance Canada
• Real Estate Secured Lending
• Retail Deposits and Day-to-Day Banking
• Scotia Helps - Canada Collections 

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.