Title:  Senior Manager, Technology Resilience Governance

Requisition ID: 261370 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Team

Enterprise Operational Resilience (EOR), Technology Resilience Governance team plays an important role in managing and enhancing the technology resilience in support of the Bank’s critical business functions.  This role is within the mandate on of Enterprise Security, and part of the global First Line of Defense for all technology risk domains, including Cyber Security, System Availability and Reliability, Disaster and Backup Recovery, Third Party Management, and Audit and Regulatory issue remediation. The role is accountable for strengthening governance, controls, data and communications that demonstrate the Bank’s ability to prevent, withstand, respond to, and recover from technology disruptions affecting critical business services. There are many exciting opportunities to grow in the areas of enterprise resilience, resilience engineering, risk management, business technology development and work with many cross-functional teams within the Bank.

The Role

The Senior Manager, Technology Resilience Compliance and Communications role support the Director, Technology Resilience Governance and SVP Enterprise Operational Resilience achieve the CIO’s top resilience priorities by collaboratively assessing, analyzing and quantifying technology and security resilience posture, developing processes and supporting data that enable compliance and establishing a resilience centric communications approach to enable implementation. This role is part of a strategic and comprehensive cross-functional organization, supports controls and compliance implementation in accordance with regulatory expectations, risk appetite, and evolving resilience practices. It plays a critical part in demonstrating the Bank’s ability to management technology resilience risk in line with regulatory expectations and to support the continuity of critical business services under severe by plausible disruption scenarios..

Is this role right for you? In this role, you will:

• Work with the Director to identify, assess, prioritize and report on technology resilience posture across technology (CIO) areas. This will require working with various risk and technology owners, and leadership teams.
• Support detailed resilience assessments and align output with compliance of defined policies and common standards, including the Technology Availability and Resilience Policy within the Enterprise Operational Resilience Framework.
• Identify pervasive resilience deficiencies that are common across the landscape and help identify preventative controls and processes and, track remediation of deficiencies.
• Continuously identify opportunities to improve effectiveness and enhancements to identify resilience building activities and management policies and processes.
• Drive organizational change through the development and maintenance of communications relating to policy and programme changes and developments, engage stakeholders and provide a roadmap of program deliverables and scheduled communications and awareness activities.
• Partner with other risk groups to assess, implement and communicate new/updated resilience controls, frameworks, policies, metrics and limits.
• Appropriately challenge the internal design and implementation resilience initiatives and collaborate in the design of resilience controls and the mitigation of key issues and gaps.
• Demonstrate and maintain up to date knowledge of regulatory, legislative and industry requirements governing the management of technology systems and information (OSFI, FFIEC, DORA, COBIT, NIST, etc.), including analysis of regulatory changes, updating and communicating changes, impacts and actions to be considered.
• Have opportunities to collaborate and lead within a cross-functional teams of professionals to support EOR and CIO priorities, drive delivery of various resilience related initiatives, and provide coaching and guidance to develop team members to drive team effectiveness and results.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Solid communication (verbal/written) skills in English. The same in Spanish is an asset.
• At least 5 years of demonstrated experience in either a resilience or technology risk management functional role, or as a control function, with demonstrated knowledge in regulatory, legislative and industry requirements governing the management of technology systems and information (OSFI, FFIEC, DORA, COBIT, NIST, etc.).
• At least 2 years of experience working in IT or business operations environment, in a governance function, or leading resilience initiatives in a matrixed environment.
• Past achievements that have demonstrated a strong ability to leverage collaboration and strategic influencing, with the ability to challenge constructively, across business lines to achieve intended results.
• Throughout your career, demonstrated the ability to balance competing or conflicting goals with a good sense of urgency.
• Leveraged your data analytics, visual dash-boarding and presentation preparation skills to effectively communicate and to support your perspectives.
• Possess or are in active pursuit of certification(s) in the areas of IT /Operational Resilience, IT management, disaster recovery, or IT risk management..

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more!

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.