Share this Job

Title:  Senior Manager, Strategy Enablement, Scotia Digital




Requisition ID: 95376


At Scotiabank Digital Factory, the reach and opportunity of a global organization meets the passion and drive of a startup. Reinvention starts here—and it starts with you.

We believe that the pathway to success is paved with user feedback, so we’re constantly asking our customers how they want to bank. When we find an opportunity to make things people will love, we assemble teams of specialists to collaborate in Digital Factories in Canada, Chile, Mexico, Peru, and Colombia. We work fast, and we work smart. Join us to create meaningful experiences and build the bank of tomorrow for our customers around the world.

If you’d like to learn more about our Digital Banking career opportunities, explore our Communities of Practice, or hear from our leaders, check out our Technology at Scotia career page.



As a Senior Manager, Product Strategy, Insights, and Enablement you will be a part of a small team that helps other product teams at Scotia Digital better manage today’s work so they can focus on tomorrow’s product innovations. In particular, you will support other teams in several capacities:


  • Problem solving: both creative and analytical
  • Insights gathering and integration: curating and researching relevant information and presenting it in a synthesized and usable form for product managers
  • Operational improvement: identifying and establishing tools and practices that help the team be more creative, efficient, and effective
  • Outcome-focused measurement and communication: combining data and narrative to tell a compelling story of the customer and business benefits of digital banking


 Is this role right for you?

  • Lead, work with, and coach cross-functional teams in the discovery and diagnosis of root causes of customer and business problems and in generating ideas to help solve them
  • Help product managers make better decisions throughout the product development process by researching and depicting the broader context of our work and deepening their understanding of our customers, the bank, the financial services industry, and technology trends
  • Partner with teams across product, design, and engineering to identify frictions in how we work and set-up tools, practices and methods that help the teams be more creative, efficient, and effective
  • Deepen understanding across the bank of our digital banking solutions and how they drive to desired customer and business outcomes
  • Help foster an inclusive product community where team members can learn, grow, and do their best work


 Do you have the skills that will enable you to succeed?

  • 5+ years of work experience in research, consulting, technology, or in roles creating change in large organizations
  • Bachelor’s or higher (graduate) university degree
  • Background in digital strategy, product management, and financial services are an asset
  • Creative and analytical problem solving skills
  • Passionate about defining and diagnosing problems
  • Critical thinking
  • Intrapreneurial and self-directed in your work
  • Curious and experimental mindset to drive innovation amidst uncertainty and ambiguity
  • Excellent oral and written communication
  • Ability to research and synthesize insights
  • Experience in highly collaborative team environments
  • Experience facilitating meetings, workshops, training sessions

What's in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success!
  • We provide you with the tools and technology needed to create meaningful customer experiences
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
  • We hire you for your talent — not just a job — so you can grow with us. We’ll equip you for success not only in your role, but also in your career as a whole
  • Dress codes don't apply here: being comfortable does
  • Our work from home social channel offers weekly virtual yoga, social events, learning opportunities, and contests to share current experiences & promote wellbeing in our new remote environment
  • Access to thousands of online and in-person courses so you can hone your current skills, or learn new ones
  • A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental benefits that start from day one and much more!
  • Free shuttle service to and from Union Station, onsite subsidized cafeteria with a chef, and an onsite fitness center *


*Some of our perks & onsite offerings will be offline as we continue to monitor federal and provincial regulations around COVID-19.


Location(s):  Canada : Ontario : Toronto 

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.


At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.


Job Segment: Medical, Engineer, Bank, Banking, Developer, Healthcare, Engineering, Finance, Technology