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Title:  Senior Manager, STEP & Secured ScotiaLine




Requisition ID: 183536

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.



Product owner for secured ScotiaLine and Scotia Total Equity Plan (STEP). The incumbent will set and implement strategies to grow the business across financial, operational and customer experience aspects of the products.


Is this role right for you? In this role, you will:

• Become an end-to-end product manager for the $19B secured line of credit portfolio, which generates $360MM+ in annual net interest margin
• Be responsible for defining strategies to drive ScotiaLine account acquisition and credit limit utilization
• Manage financial, operational and customer experience dimensions of the 548,000 account portfolio
• Be the business subject matter expert to inform the design and delivery of a new technology core platform for the product line
• Grow the business by evolving our product offer to better meet the needs of customers through process optimization, enhanced features, and marketing strategies
• Undertake end-to-end ownership over the Scotia Total Equity Plan including features and benefits, sales penetration and product positioning
• Transform our Scotia Total Equity Plan to increase its value to customers and anchor its position as a market leading home equity solution
• Simplify STEP to make it easier for customers to understand and take advantage of the benefits
• Partner with teams from across the organization to use STEP as an entry point to develop deep customer relationship that span the full household
• Set, measure and track performance metrics for secured ScotiaLine and STEP to manage performance
• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
• Actively pursue effective and efficient operations of your respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk
• Champion a high-performance environment and contributes to an inclusive work environment


Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• 5+ years of relevant work experience in RESL and Product Management
• Strong business strategy and financial acumen, required
• Experience in Management Consulting 

• Innovative and critical thinking skill with a track record of driving results
• Knowledge of the real estate secured lending business and process 

• A proven ability to navigate complex organizations with several stakeholders to achieve results

• Capability to understand and drive business growth through our multiple sales channel strategy


Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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