Title:  Senior Manager, Reporting & Insights - Late Stage

Requisition ID: 262716 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Sr Manager, Reporting & Insights – Late Stage Collections

Purpose
Leads a team responsible for the delivery of timely management reporting & analyses, enabling the Canada Collections operations teams to make effective decisions to achieve the Bank’s credit loss & OPEX plans. 

What You’ll Do:

• Leads a team responsible for developing and publishing management dashboards, providing monitoring and insights to the Canada Collections leadership team to drive the effectiveness of collection recovery efforts
• Responsible for the design and development of analyses pertaining to collections performance for late stage collections. Identifies actionable insights to improve collection efforts and recoveries, working closely with the Senior Leadership team to drive improvements in collection strategies and action plans
• Leads a team responsible for the developing, publishing, & monitoring automated KPI reports & dashboards to support the business. Investigates trends & clearly communicates results to management team and executives
• Supports strategic initiatives in Collections Canada through data sourcing, manipulation, analyses, & visualizations, to maximize recoveries while minimizing cost to collect
• Generates clear analyses & presentations to stakeholders and senior management that will enable intuitive and dynamic insights for decision-making
• Interacts closely with technology, business stakeholders, & external partners to leverage and optimize on reporting synergies
• Responsible for the design/execution of key strategic Reporting and Analytics projects  to ensure critical data and reporting elements are included and all business needs are met
• Leads and the production of analyses using various internal/external data sources to support the understanding of customer behaviour, business drivers, and financial results
• Partners with various stakeholders (eg. Technology) to improve and optimize the reporting processes
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impact to the bank.
• Fosters an inclusive, collaborative, and high-performance environment. Implements a people strategy that attracts, retains, develops, and motivates their team

What You'll Bring:

• Five years’ experience in a collections operations environment delivering performance reporting
• Strong leadership, collaboration, and communication skills
• Experience with reporting & statistical software packages such as SAS, R, SQL, Tableau & Power BI
• Experience manipulating large and complex databases
• Degree in statistics, economics, computer science or business
• Results driven individual with high level of curiosity and ability to dive into details without losing sight of the big picture
• Exceptional organization skills to prioritize, manage, and implement a variety of competing initiatives, on a concurrent or staggered basis
• A University degree in Economics, Finance, Industrial Engineer, Mathematics, Computer science, or Information technology related discipline.

Working Conditions
Work in a standard office-based environment; non-standard hours are a common occurrence with limited travel globally as required. 
 
Interested? 
If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank! 

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you? 
Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.