Title: Senior Manager, Personalization Data Product Owner

Requisition ID: 247857

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Senior Manager, Personalization Data Product Owner is accountable for defining, prioritizing, and driving the delivery of data capabilities that power Scotiabank’s personalization ecosystem. This leader partners closely with Data Engineering, Analytics, Marketing, Product, and Technology teams to develop a scalable, trusted, and high-performance data foundation supporting real-time decisioning, arbitration, omnichannel orchestration, and insights generation. The role is responsible for the full data product lifecycle: strategy, roadmap, backlog, requirements, delivery, and value realization. This position is critical to enabling client-centric experiences at scale and accelerating the bank’s personalization maturity.

Is this role right for you? In this role, you will:

Data Strategy

Define data product strategy and roadmap for the personalization data layer, aligned to enterprise data strategies and personalization objectives.
Translate business goals into clear data product outcomes, KPIs, and value propositions (e.g., data quality, latency, availability, enrichment, identity resolution).
Establish the role of the data product within the broader personalization ecosystem, including integration with decisioning, arbitration, and orchestration systems.

Product Management & Backlog Ownership

Own and manage the product backlog: ensure prioritization is driven by business value, technical feasibility, and long-term strategic scalability and adoption.
Develop and refine epics, features, user stories, and data requirements in partnership with analytics, engineering, and business teams
Define data use cases and requirements tied to client journeys and personalization requirements from business teams

Delivery & Execution

Lead delivery ceremonies with Data Engineering, Architecture, Analytics, and Technology teams to ensure on-time delivery of roadmap commitments.
Remove barriers, escalate issues, and align cross-functional resources to ensure momentum and delivery predictability.
Provide clarity on acceptance criteria, data requirements, and validation expectations to ensure successful implementation.
Partner with Engineering to ensure scalable architecture and best practices.

Value Realization & Measurement

Define KPIs and value measures that quantify the impact of the data product (e.g., personalization performance uplift, adoption, data availability SLAs, reduced manual effort).
Demonstrate value delivered and articulate progress against the Personalization North Star goals.

Stakeholder Engagement & Alignment

Act as primary point of contact for personalization data needs across Digital, Marketing, Analytics, and Technology.
Translate technical concepts into business language ensuring stakeholders clearly understand value, trade-offs, and timelines.
Influence senior leaders and governance forums using fact-based recommendations and sound benefit-valuation frameworks.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

7–10+ years’ experience in Product Management, Data Product Ownership, MarTech/Data Enablement, or related technical leadership roles.
Strong understanding of data engineering, data modeling, cloud platforms (GCP/AWS/Azure), real-time data pipelines, and API integration patterns.
Demonstrated experience working with personalization ecosystems (e.g., Adobe Experience Platform/AJO, Pega CDH, Salesforce Marketing Cloud, or similar).
Understanding of CDPs, real-time decisioning engines, and omnichannel orchestration platforms.
Experience driving agile/iterative delivery with cross-functional teams.
Ability to translate business needs into detailed data requirements and technical stories.
Exceptional communication, influencing, and stakeholder-management skills across business and technology groups.
Background in financial services, digital marketing, or customer analytics.

What's in it for you?

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more!

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Job Segment: Database, Law, Senior Product Manager, Product Manager, Technology, Legal, Operations, Marketing

Apply now »