Title:  Senior Manager, Operational Risk Oversight Quality Assurance

Requisition ID: 225901

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose
The senior manager of operational risk oversight quality assurance plays a key role in supporting the global quality assurance program and demonstrating compliance with relevant regulatory and internal bank standards. The senior manager contributes to the overall success of the Global Operational Risk Oversight team by ensuring specific individual goals, plans, and initiatives are executed/delivered to support the team’s business strategies and objectives. The Senior Manager of Operational Risk Oversight Quality Assurance ensures that all activities comply with governing regulations, internal policies, and procedures.

Accountabilities:

• Champions a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Develop and maintain quality assurance methodology for operational risk controls and assess the effectiveness of testing completed by the 1st and 2nd teams.
• Leverage strong business knowledge, act as a trusted advisor, provide value-added advice and independent effective challenge to business lines in their operational risk management, utilizing key operational risk management tools such as Risk Control Self Assessments, operational risk scenario analysis, New Initiative Risk Assessment, Operational Risk Events escalation and assessment, issues management, and Key Risk Indicators reporting.
• Develop strong partnerships, stay abreast of business priorities, and act as the main point of contact for first-line and second-line testing teams and applicable corporate support functions globally.
• Pro-actively identify opportunities and support enhancement to the operational risk oversight practice; provide insight to support the enhancement of the Bank's operational risk management framework tools, methodologies and program.
• Conduct thematic analysis and root cause problem solving on issues identified through operational risk events reviews, self-assessments, scenario analysis and other reviews/testing, including those performed by Audit, Shareholder Auditors, Compliance and Regulators to determine significant risks and ensure sound risk mitigations.
• Support executive reporting on Quality Assurance results and represent Global Operational Risks to various risk committees as applicable, providing sound metrics, value-added advice and insight.
• Stays current on all relevant internal and external risk events and industry development to drive awareness and focus on managing top and emerging risks.
• Support various regulatory requirements as requested by OSFI/Internal Partners.
• Understand how the Bank’s risk appetite and culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations concerning operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
• Champions a high-performance environment and contributes to an inclusive work environment.

What we’re looking for:

• 5+ years of relevant work experience in operational risk management, internal audit or other relevant areas.
• Undergraduate Degree or higher.
• Strong communication (verbal and written), presentation and facilitation skills. Strong collaborator and skilled in stakeholder management.
• Excellent organizational skills and ability to prioritize effectively and efficiently.
• Strong business acumen and ability to manage multiple competing projects and priorities under time pressure without compromising quality.
• Strong interpersonal and relationship-building skills working with senior levels of management as well as global teams.
• Demonstrated ability to complete and analyze quantitative and qualitative research.
• Spanish fluency is required.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.