Title:  Senior Manager, Media Relations and Issues Management

Requisition ID: 230016

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role 

As a member of the Enterprise Communications team within Global Corporate Affairs, the Senior Manager, Media Relations and Issues Management, will play a leading role in protecting and enhancing Scotiabank’s reputation. Key responsibilities include building and maintaining relationships with journalists and media outlets; managing inbound media inquiries; coordinating the Bank’s response to media and reputational issues; supporting teams across the Bank with the management of various media issues; overseeing media monitoring and analysis; ownership of communications plans and playbooks; and planning, developing, and delivering effective communication strategies to support Scotiabank’s enterprise-led initiatives and programs.

Is this role right for you? In this role, you will:
 

• Partner with customer-facing teams and other functions to provide expert advice, analysis and strategies to manage through challenging reputational issues
• Act as a trusted advisor and strategic partner to leaders and other communications teams across the bank
• Develop strong media relationships and engage with both Canadian and international media
• Act as a corporate spokesperson
• Brief and manage internal stakeholders, including developing briefing notes on media issues and opportunities
• Oversee production of a daily media summary and other reporting as needed, and manage vendor relationships
• Assist with news and social media monitoring to provide decision-makers with timely updates and analysis, and to proactively identify and manage breaking issues
• Support broader corporate communications initiatives, including policies, playbooks, financial reporting, investor days, annual general meetings, and awards
• Assist in the development and execution of internal and external communication strategies and tactics, including positioning and key message development, stakeholder analysis, and coordination with other communications partners to advance strategic priorities and drive stakeholder engagement
• Coordinate the management and response to various media or reputational issues across the Bank

Do you have the skills that will enable you to succeed? We’d love to work with you if you have the following:

• Significant, demonstrated media relations and issues management experience
• Superior written and oral presentation skills
• Comfort working in a fast-paced and deadline-driven environment, with an ability to remain calm under pressure
• Strong organizational and project management skills, with meticulous attention to detail
• Ability to balance multiple priorities and work independently
• A high degree of comfort briefing, supporting, and engaging with senior executives
• Proven ability to build and maintain meaningful relationships with colleagues across a range of functions
• An ability to solve problems and work in a matrixed environment
• Demonstrated flexibility and willingness to take on tasks outside of core responsibilities
• A commitment to curiosity, and professional and personal growth
• Minimum 8-10 years communications, media relations and issues management experience, preferably gained in an agency, government, or large multinational environment
• Post-secondary degree in journalism, public relations or equivalent experience
• Ability and willingness to work non-standard hours, including mornings, evenings, and weekends
• Financial services sector experience is an asset
• Fluency in French and/or Spanish is an asset

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.