Title:  Associate Director, Implementation Solutions (Global Transaction Banking)

Requisition ID: 246478

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Associate Director, Implementation Solutions, is responsible for leading and managing the post-sales client experience for onboarding and implementation of global cash management products and services for Global Transaction Banking (GTB) clients across the Bank’s footprint. Key accountabilities include acting as the central coordination point for multi-country implementations, project managing complex technical implementations, and ensuring operational effectiveness are in line with Scotiabank’s values and risk culture.

Is this role right for you? In this role you will:

• Lead and project manage the end-to-end client experience for onboarding new cash management products and services, as well as acting as a point of escalation for service inquiries for companies operating in multiple countries.
• Coordinate and oversee the implementation of Global Transaction Banking products and services —including various connectivity solutions, cash management services, trade finance, deposits and investment solutions—for multinational companies.
• Championing a customer-focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge.
• Develop and manage negotiation processes between clients and the bank for non-standard international account and CMS documentation.
• Ensure compliance with regulations, internal policies, and procedures, including operational, compliance, AML/ATF/sanctions, and conduct risk, while actively pursuing effective and efficient operations in line with Scotiabank’s values and code of conduct.
• Contribute to a high-performance and inclusive work environment, assist with internal projects, and support other responsibilities as assigned.

Do you have the skills that will enable you to succeed in this role?  We’d love to work with you if you have:   

• The position requires managing a portfolio of 20+ complex projects simultaneously; experience in project management (either Project Management Professional or experience with Corporate/Commercial implementations) is preferred
• Global Transaction Banking experience (5-10 years) or CTP (Certified Treasury Professional) designation
• Experience working at a global bank covering multi-jurisdictional clients is preferred
• University degree in business or similar
• Bilingual English/Spanish skills are preferred

What’s in it for you?

• A rewarding career path with diverse opportunities for professional development
• An organization committed to making a difference in our communities – for you and our customers.
• A competitive rewards program includes annual bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. 
• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.