Title:  Senior Manager, IWM Wealth Insurance

Requisition ID: 256553 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

The Senior Manager, IWM Wealth Insurance is responsible for driving the strategy, execution, and oversight of Wealth Insurance solutions across the International Wealth Management (IWM) footprint for High‑Net‑Worth (HNW) clients in Latin America and the Caribbean. This role leads the implementation of the Wealth Insurance product suite, assessing local market conditions and collaborating with country wealth teams to determine the optimal offering for each jurisdiction. This position also develops and deploys appropriate distribution channels, including assessing local and global opportunities to deliver optimal client-centric solutions. The Senior Manager oversees the end‑to‑end delivery of the Wealth Insurance offering, including securing internal approvals, assessing internal and external partners, and establishing ongoing monitoring and governance structures. Success requires strong strategic thinking, cross‑functional leadership, and disciplined execution within accelerated timelines.

The Senior Manager, IWM Wealth Insurance ensures that Wealth Insurance offerings are competitive, compliant, well‑governed, and integrated into the broader IWM value proposition. The role will work with key stakeholders across countries and businesses, manage key external and internal relationships, and drive sustainable business growth aligned with enterprise strategy.

The Senior Manager, IWM Wealth Insurance is accountable for achieving individual goals that support the IWM team’s business objectives. All activities are conducted in strict adherence to regulatory requirements, internal policies, and procedures across the IWM footprint.

Responsibilities

1. Deliver the development and implementation of the IWM Wealth Insurance Mandate

• Lead the design of a comprehensive Wealth Insurance strategy tailored to the needs of international HighNet-Worth (HNW) clients, including estate planning, succession and legacy goals.
• Define the value proposition and positioning of Wealth Insurance within the broader IWM wealth offering.
• Conduct market research and competitive analysis to identify trends, opportunities, and best practices in wealth protection solutions.
• Collaborate with internal stakeholders to align the deliverables with IWM’s overall business objectives and client experience standards.

2. Define and Implement Distribution Models

• Design client-centric distribution model that caters to the needs of HNW clients across the IWM footprint, optimizing the local and global considerations.
• Identify and define roles and responsibilities of key stakeholders involved in the delivery of insurance solutions.
• Ensure alignment with existing advisory and planning processes to enable seamless integration of Wealth Insurance into the client journey.
• Coordinate and support the development of training and enablement materials to ensure effective adoption by front-line teams.

3. Lead the Vendor / Partner Engagement and Relationship Management

• Coordinate the end-to-end approval process for launching new Wealth Insurance initiatives, including documentation, stakeholder engagement, and governance for IWM countries.
• Evaluate, assess and onboard potential external vendors and partners, ensuring alignment with strategic goals, compliance standards, third-party risk management, and operational capabilities.
• Maintain accurate documentation of contracts, renewals, and governance processes in collaboration with legal and compliance teams.
• Facilitate communication, training and support between internal teams and external partners to ensure smooth execution of initiatives.
• Oversee third party vendor reporting of referrals, commissions and service level agreements, and ensure it meets the agreed upon compliance and regulatory requirements.

4. Set Up the Ongoing Monitoring and Oversight Process

• In collaboration with other key stakeholders, establish a robust monitoring framework to monitor referrals, track progress, support the timely closure of referrals, assess client outcomes, and operational effectiveness of the Wealth Insurance offering, including connecting closed referrals and commissions with incentive programs.
• Define key performance indicators (KPIs) and reporting mechanisms to support strategic decision-making and continuous improvement, including adoption, revenue and client satisfaction.
• Prepare regular reports and dashboards for senior management, highlighting trends, risks, and opportunities for improvement.
• Be the primary contact and SME for the onshore and offshore teams, identify opportunities for improvements, and provide timely and effective resolutions to issues raised.

5. Contribute to the effective functioning of the IWM team by:

• Fostering a collaborative and inclusive team environment which encourages knowledge sharing, innovation, and continuous improvement
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles.
• Operating within the Bank's risk appetite and be familiar with the Bank’s risk culture in all daily activities.
• Acting in accordance with Scotiabank's values, code of conduct and Global Sales Principles, while ensuring the adequacy, compliance and effectiveness of day-to-day business controls in order to meet obligations regarding operational risk, risk of regulatory non-compliance, the risk of money laundering and terrorist financing and the risk of conduct

Education & Other Experience:

Experience, Education, and Certifications

• University degree in business, finance, risk management or related field, with progressive experience in financial services and insurance.
• Strong understanding of insurance businesses, including products, operations, systems and distribution practices.
• MBA or advanced programs/postgraduate specialization in financial services considered an asset.
• 6+ years’ experience in the insurance industry and/or financial services industry with exposure to Latin American markets.
• International certification/accreditation (i.e. LLQP, CFP, CFA) will be considered an asset.

Key Technical Skills

• Good understanding of insurance and wealth management processes, including compliance and governance frameworks.
• Strong analytical and quantitative skills to interpret market data, client data, and operational metrics.
• Proficiency in MS Office (Advanced Excel, Power Point).
• Working knowledge of Scotia Wealth Management’s value proposition, products, and services for high-networth clients is an asset.
• Strong knowledge of data visualization, automation and CRM tools including Salesforce, Power BI, etc.
• Bilingual in Spanish and English (oral and written) required.

Key Non-Technical Skills

• Self-motivated – Demonstrates initiative in driving strategic projects and operational improvements, acting quickly and with a sense of urgency.
• Relationship Building – Proven ability to build trust and influence decisions with internal stakeholders and external partners, leveraging negotiation and collaboration skills.
• Collaboration & Teamwork – Ability to work together with other specialists and team members to create deliverables. Demonstrates cooperation across teams. Ability to influence/persuade, but also supports team decisions, compromises, and adapts tactics to suit team goals.
• Communication – Strong written and oral communication skills, ability to convey information and ideas concisely in ways that will be clearly understood. Ability to influence stakeholders. Tailoring approach to fit the person or audience, and comfortable interacting with senior management and other stakeholders in all levels.
• Strong Execution & Results Focus – Maintains focus on achieving measurable outcomes, identifying opportunities for efficiency and revenue growth, and delivering under tight deadlines.
• Ability to work independently with minimal direction, and as part of a cross functional team
• Ability to work as part of an interdependent team and individually when required. Works well with autonomy and is an excellent communicator in a modern, flexible work environment
• Strong multi-tasking and time management skills

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.