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Title:  Senior Manager, Fraud Governance & Strategy, Financial Crimes Risk Management




Requisition ID: 103701

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.



Contributes to the overall success of the Enterprise Fraud Governance & Strategy Team, ensuring specific individual goals, plans, initiatives are executed/delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies, standards and procedures.


Key Accountabilities

  • Champions a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
  • Conducts annual policy reviews and update of all Fraud Risk policies enterprise wide ensuring all exceptions and decisions are captured on Global Financial Crimes Risk Management records
  • Monitors and analyses any regulatory development (changes or new laws, regulations, industry trends) at a business line, country, and regional level providing recommendations to senior management for approval
  • Reviews and approves business line or country specific Fraud Risk policies, within the authority granted
  • Brings to the attention of other Global Policies and Standards team members any implied impacts to their respective areas of specialization
  • Maintains the Legislative Control Matrices required under eRCM
  • Oversees the updates of Fraud Risk policies (global/local) ensuring its distribution to all relevant business partners (English/French/Spanish)
  • Maintains up-to-date centralized Global Fraud Portal of policies, standards, interpretations, frequently questions and answers, and exceptions approved
  • Liaises with Operations, Financial Intelligence Unit and IT&S to ensure all policy changes are duly incorporated on specific system requirements as per regulation
  • Provides advice and counsel on policy interpretation to business lines as required ensuring adequate understanding by business leaders on its execution
  • Actively participates on all activities relevant to Correspondent Banking such as, and not limited to,updates to external website materials, completion of other bank’s compliance questionnaires, and participation in Fraud Risk reviews
  • Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
  • Develops a process and governance strategy for the coordination and central tracking of all Fraud Risk issues management for the business lines and second line Global Fraud Risk Unit
  • Develops reporting processes and formats for senior management and executive management consumption
  • Develops dashboards and power point presentations to communicate the status of projects/remediation efforts in a clear and concise manner
  • Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to fraud, operational, compliance, AML/ATF/Sanctions and conduct risk
  • Champions a high-performance environment and contributes to an inclusive work environment


Experience / Education:


  • Bachelor’s degree (University Degree) with a minimum of 5 years of relevant experience, preferably covering a broad range of disciplines; including Fraud, Compliance, Audit capacity in matrix financial institution, operations and/or legal or its equivalent in education and years of experience. In addition,
  • Ability to build strong cross-functional business relationships.
  • Ability to identify and implement continuous improvement initiatives to drive operational efficiency without compromising Fraud Risk requirements
  • Advanced problem-solving skills to deal with complex operational issues, across functions
  • Excellent written and verbal communication skills, able to manage difficult conversations
  • High client and risk management focus
  • Working knowledge of the different bank business policies, procedures, processes and systems;
  • Demonstrated attention to detail to ensure accuracy of data collation and reporting
  • Strong analytical thinking, problem-solving, critical thinking skills and organizational skills
  • Results oriented, highly motivated with a keen ability to influence others
  • Self-reliant and pro-active approach to work
  • Solid knowledge of Fraud regulations and regulatory reporting framework
  • Strong organization and time management skills
  • Spanish speaking an asset


Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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