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Title:  Senior Manager, Enterprise Payments Risk, Oversight & Monitoring




Requisition ID: 167617

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.




The Senior Manager of Enterprise Payments Risk (EPR), Oversight & Monitoring, supports the Director in establishing and managing — and manages the strategic direction and oversight of —the Payments Risk program globally. Their primary responsibility is maintaining a comprehensive understanding of the Enterprise’s end-to-end payments processes, associated technology, risk identification, controls, and KPIs, and KRIs; reflecting this understanding in the EPR framework; and ensuring that measures in place that are both monitored for effectiveness and reported against.

The EPR function and stated role will continue to evolve as the Bank establishes and improves its understanding of enterprise payments risk.  



Program Standards, Oversight & Advisory Accountabilities
•    Acts as a liaison with First- and Second-Line Functions regarding intersections/impacts between their policies and programs and EPR’s mandated responsibilities and program framework.
•    Provides support to the Director by conducting thorough analysis and drafting recommendations on strategic and operational issues impacting EPR.  
•    Supports EPR’s lead role in governance of compliance and regulations.  
•    Promotes a consistent approach to EPR’s oversight programs across all Business Lines, globally; effectively liaises with cross-functional and cross-jurisdictional business partners to ensure the timely execution and completion of the initiatives or specific deliverables; and provides advice and counsel to partners and stakeholders on payment products, processes, risks, controls, and emerging considerations.
•    Supports the Director in creating, reviewing, and revising enterprise payments risk framework, policies, standards, and taxonomies, while promoting and developing consistency within enterprise and other operational risk programs, as appropriate. These deliverables support payments risk management in a flexible and adaptable capacity to account for changes in product, channel, segments, technologies, and emerging risks.  
•    Prepares executive presentations, as required.
•    Participates in working groups that include other control teams (e.g., legal, risk management, audit, business supervisory functions), ensuring that payments risk coverage is comprehensive and consistent with established Bank standards (i.e. operational risk, cyber, fraud), and that enterprise risk issues are appropriately addressed on a timely basis.  
•    Leads and/or provides project management support and expertise to the Director and their management team, including leading strategic projects that are multi-jurisdictional in scope and/or involve multi-disciplinary project teams.
•    Collaborates with key partners to document the end-to-end lifecycle of the movement of value into, within, and out of the Bank. Deliverables should reflect technology processes, operational processes, interconnectedness and interdependencies up- and down-stream, adjacent and related processes, and any additional considerations; further, they should identify opportunities to streamline, find efficiencies, improve effectiveness, and reduce inherent risk through automation, process improvements, and enhanced controls.
•    Collaborates with Operational Risk and other stakeholders to establish a Payment Risk Process Risk and Controls (PRPRC) inventory, and standardized assessment of effectiveness (accommodating nuances for product, channel, Business Line, jurisdiction, etc.). 
•    Establish and monitor end-to-end business and operations KRIs and KPIs with LoB’s, review and challenge to LoB’s, and execute appropriate FCRM management reporting. Providing strong analytical skills and metric building expertise.
•    Supports FCRM’s ongoing management of operational, regulatory, and compliance risks under the Enterprise-Wide Risk Management Framework, Operational Risk Management Policy, and the Risk Culture and Conduct Risk Management Framework, as well as other enterprise frameworks and policies, as applicable. 


General Accountabilities

•    Facilitates and contributes to the preparation of management reporting that relates to the responsibilities within the role
•    Develops and maintains standardized processes, templates, and guidance documentation related to the activities of the role as needed, striving to streamline and find efficiencies
•    Provides advice and guidance to internal partners in relation to the role’s accountabilities, developing and delivering training materials as needed 
•    Drives internal alignment within FCRM through effective stakeholder management and interactions with management and teams 
•    Builds and maintains strong relationships with key contacts to achieve EPR goals
•    Ensures unresolved issues or risks are escalated to the appropriate Executive Sponsors in a timely manner. 
•    Maintains awareness of regulatory developments, expectations, and industry standards related to payments and related risks, globally.
•     Ensures that the team maintains record keeping of key documentation.
•    Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
•    Creates an environment in which their team pursues effective and efficient operations in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy of, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, regulatory, and conduct risk. 
•    Additional accountabilities as required. 




•    Solid understanding of payment products, payment technology, and processes (movement of value) 
•    Familiarity and experience with bank regulatory compliance programs, enterprise risk programs, and/or operational risk programs
•    Prior exposure to risk management, compliance, or audit
•    Working knowledge of business environment supported by a strong experience in metrics building, analysis of information and trends
•    Exceptional written and verbal communication skills
•    Strong analytical and process design skills
•    People management experience and/or strong leadership skills


Education / Experience


•    3-5 years of related experience in Payments, AML, or general Compliance or Operational Risk


Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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