Title:  Senior Manager, Country Oversight - Retail Credit

Requisition ID: 229600

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Senior Manager Country Oversight will assist in the analysis and monitoring of International Retail credit risk within established parameters, as well ad-hoc and deep dive analysis and developing strategic recommendations on the initiatives, policies and processes to maximize the overall profitability of Scotiabank International. An understanding of retail risk is an asset, in addiction to data analytics and synthesizing insights into recommendations. This role requires SAS/Python/SQL and data analytics tools skills. 

Is this role right for you? In this role, you will:

Credit Risk Analytics

• Use data, advanced analytics and machine learning to solve problems and respond to questions, particularly in international markets
• Be involved in analytics deep dives, building new capabilities while using excellent communication, collaboration and problem-solving abilities.

• Provide strong support to the country managers and challenge where necessary.
• Oversee deep analytical investigations to properly diagnose, document and report drivers of unexpected changes to risk within credit originations/account management of the portfolio. Communicate findings with stakeholders including future impacts to losses and proposed recommendations to Management.

• Cultivate and manage relationships with local risk teams and key internal stakeholders involved in credit origination/account management strategies, by interacting/liaising with other team members and teams within the Bank (Audit, Risk Technology, Collections & Fraud, Portfolio Analytics, Provisions and Banking)
• Liaise with the local risk team, local Banking and IB Banking team to determine strategic priorities and assess risks associated with new or enhanced retail products.

Country Oversight

• Keep abreast, of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
• Identify, evaluate, review and oversee key performance indicators in support of credit origination/account management initiatives for the consumer portfolio seeking alignment with the Bank's risk appetite.
• Apply observations/trend analysis and communicate to Management to identify risks and opportunities to the current business forecast, as applicable.

• Maximize risk/return trade-off in new initiative by improving operational and credit processes, and effectively managing delinquency, and losses to profitably grow the business.

Relationships & Communications

• The Sr. Manager Country Oversight will establish a presence as Country subject matter expert to senior stakeholders and business leads, by managing internal relationship with local risk team, as central point of contact for local risk teams with GRM, while providing strong support and challenge where necessary.
• Cultivate and manage relationships with local risk teams and key internal stakeholders involved in credit origination/account management strategies, by interacting/liaising with other team members and teams within the Bank (Audit, Risk Technology, Collections & Fraud, Portfolio Analytics, Provisions and Banking)
• Liaise with the local risk team, local Banking and IB Banking team to determine strategic priorities and assess risks associated with new or enhanced retail products.
• Proactively drive and encourage communication of risk issues across businesses and geographies as well as with GRM colleagues and business partners.
• The jobholder must ensure all risks and appropriately assessed within all risk decisions processes and assess the customer impact in all risk activities.

Governance & Best Practices

• Enforce risk appetite guidelines and implement metrics to monitor the portfolio and communicate to the business.
• Support local risk teams on addressing internal Audit and OSFI review topics.
• Identifies and executes well considered opportunities that will result in improvements or adaptations of business practices.
• Continuously benchmark of best practices across the region to find opportunities to standardize the credit approach across the region in order to drive benefits and close gaps accordingly.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

• Proven ability to interpret data, identify issues, and communicate results to both technical and non-technical audiences
• Highly responsive to time-sensitive requests and ad-hoc inquiries, strong sense of urgency
• Critical thinking, ability to ask the right questions and challenge assumptions
• Knowledgeable of credit data structure and its data point access to nurture analysis as required
• Knowledgeable of customer segmentation, credit scoring models, including behavioural, custom and credit bureau scores, marketing models (attrition/retention) and their respective validation process.
• Project management skills to prioritize and balance different priorities at the same time, with a proven track record of success in leading and implementing change in banking initiatives.
• A minimum of five years with a world class organization in the risk/portfolio management field, with a proven track record of success in leading and implementing change in the financial services sector.
• Self-driven individual ls are required to influence change.
• Graduate degree in Finance, Economics, Business or related field.
• SAS/Python/SQL data analytics skills and ability to synthesize insights into actionable recommendations
• Working knowledge of Marketing Analysis Models such as Attrition, Profitability, Retention, Collection Recovery, Customer Life Cycle.
• Exposure to the projection of delinquency rates, loan loss provisions and recoveries.
• Knowledge of risk management practices, to effectively challenge current practices and undergoing efforts.
• Strong financial analysis and written skills complemented with solid deductive reasoning, sound judgement and creativity.
• Strong negotiating and networking skills in conducting day to day activities.
• Fluency in Spanish is an asset (not required).

What’s in it for you?

• An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We offer a competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one!
• Your career matters! You will have access to career development and progression opportunities.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.