Title:  Senior Manager, Collections Technology

Requisition ID: 212289

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

We are looking for an experienced IT leader to join our organization. As the Senior Manager Global Collections Support, you will be responsible for providing direction, oversight and strategic management of Scotiabank's portfolio of collections solutions. The Senior Manager is accountable for delivering scalable solutions against complex business processes in supporting and enhancing the technology roadmap. The Senior Manager will also have accountability for the overall management of Collections Production Support including batch processing; day-to-day Production incidents related to Collections applications, Collection Site Operations support, Online application availability, and the stability for Collections systems across multiple platforms globally.

Is this role right for you?

• You possess visionary and strategic leadership while inspiring a team of technical navigators to embrace your vision and be best in class team, responsible for implementing, supporting and maintaining Collections solutions.
• You thrive in providing strong leadership and driving employee empowerment and a high degree of engagement.
• You excel in overseeing the technical design and development of collections solutions for the enterprise in a large and distributed environment.
• You have experience delivering complex projects providing global innovative solutions
• You excel in managing IT design, development and support teams to support the enablement of Collections capabilities.
• You excel in the assessment and selection of Collections technologies and integration partners.
• You excel in relationship, stakeholder management and influencing and negotiation skills, effective at all levels up to senior executives.
• You can efficiently perform management tasks including incident response and escalations; vendor & contract management; infrastructure management and service resiliency; and service ownership.
• You enjoy the challenges of working on different types of projects (from large complex to simple).
• You collaborate with various business lines, IT support functions and Cyber Security functions to ensure functions meet business needs.

Do you have the skills that will enable you to succeed in this role?

• You have 10+ years of experience architecting, developing, integrating, implementing and managing complex solutions and large IT teams. Business analysis experience with artifact review; Agile methodologies; Large scale applications
• You have working experience with DevOps pipelines and tools, and strong knowledge of SDLC (define, design, build, test and deploy) practices.
• You have experience with program delivery including planning, estimation and execution.
• You possess excellent people leadership managing team members and advanced communication (verbal/written/presentation) skills to deliver strong business-focused presentations.
• Technical understanding of enterprise systems and distributed architectures, database design, application/operational process flows, and data security.
• Possess a results focused mindset; proactive, analytical, resourceful; and committed to delivering workable solutions within challenging timeframes.
• You have a bachelor’s degree in computer science, Information Security, or related field. Spanish language skill is an asset.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.