Title:  Senior Manager, Business Support, Global Transaction Banking - Toronto or Scarborough

Requisition ID: 263391 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Global Transaction Banking 

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.

As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB’s comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk.

At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose
This position will act as a strategic and operational partner, supporting the leadership of the Client Services team. The role will ensure efficient execution of business priorities, driving operational discipline, coordinates cross functional initiatives and will provide data- driven insights to improve client and employee satisfaction. The role requires strong analytical ability, stakeholder management and the ability to translate strategy to execution.

What You’ll Do:

• Partner closely with the Client Service head to drive strategic initiatives and operational priorities
• Translate leadership vision into actional plans, tracking progress and ensure timely execution
• Support planning, business reviews and goal setting for the client service organization
• Prepare executive updates, reports and business insights
• Monitor performance and service delivery KPIs
• Manage operational processes, governance routines and leadership cadence
• Ensure alignment across teams on key initiatives, priorities and delivery timelines
• Identify trends in client/ organizational behavior, service performance and operational efficiency
• Provide recommendations for leadership based on analysis 

What You'll Bring:

• Bachelor’s degree in business, Finance, or related field.
• 5-8+ years’ experience in business operations, consulting, strategy or program management
• Experience supporting senior leadership or working in a business support manager is a plus
• Strong analytical, communication and problem-solving skills
• Proficiency in Excel, Powerpoint and business analytics tools
• Ability to manage multiple priorities in a fast-paced environment

Working Conditions:

• Work in a standard office-based environment; non-standard hours are a common occurrence.
   

Interested? 
If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank! 

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That’s why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you? 
Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.