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Title:  Senior Manager, Business Initiatives - Toronto, ON




Requisition ID: 155281

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


The Senior Manager, Business Initiatives, ScotiaMcLeod Sales Management contributes to the development, prioritization and execution of ScotiaMcLeod’s technology strategy in support of delivering improved client and advisor experience, enabling regulatory oversight and driving business results. 



•    Represent the interests and requirements of the ScotiaMcLeod field and Sales Management to our technology, operations, regulatory and vendor partners on strategic initiatives, with a goal of delivering an improved client and advisor experience.  This involves being actively engaged with advisor and management teams across the country to understand priorities and challenges. 
•    Facilitate effective change management on all initiatives by identifying and representing ScotiaMcLeod’s needs, then coordinating and leveraging our Communications and Training resources.   
•    Act as an escalation point for support of ScotiaMcLeod’s applications and technology-based processes, ensuring all issues are fully understood and triaged, with the right resources engaged and priorities identified to resolve.  This includes timely field communication and business representation during system outages and resulting post-mortems.
•    Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.  Identify business risks associated with new initiatives and help develop mitigation strategies to ensure success.   
•    Author/create and deliver presentations on the progress of ScotiaMcLeod’s initiatives to Scotia Wealth executive, ScotiaMcLeod branches, Advisory boards and to our technology and operational partners.  
•    Build and maintain strong relationships and collaboration with partners in ScotiaMcLeod, Technology and Product Owner teams, Operations, Compliance and across Wealth Management. 
•    Champion a high-performance environment and contribute to an inclusive work environment.
•    Pursue effective and efficient operations in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.


•    Functions as a business stakeholder on multiple concurrent projects of varying sizes.
•    Dynamic environment requiring flexibility, responsiveness, and strong results-focus.



•    Undergraduate degree or equivalent work experience; MBA considered an asset
•    Minimum of 5 years of experience in delivering small to large scale technology projects
•    3 or more years of relevant experience in the retail brokerage business
•    Knowledgeable about full-service business activities, trading and reporting systems, client onboarding systems and processes and portfolio performance calculation methodologies
•    Highly developed relationship management skills to build and maintain effective relationships across the business and with internal partners
•    Strong presentation and written communication skills
•    Excellent knowledge of MS Office including Word, Excel and PowerPoint


Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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