Title:  Senior Manager, Business Initiatives & Change Delivery, Global Transaction Banking (Commercial)

Requisition ID: 258386 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Senior Manager, Business Initiatives & Change Delivery, Global Transaction Banking

Purpose

The Senior Manager, Business Initiatives & Change Delivery plays a critical role in advancing the strategic priorities of Global Transaction Banking (GTB), Commercial and Canadian Commercial Banking. 

This role supports the execution of high-impact initiatives, drives change management efforts and supports regional leadership across GTB. The incumbent ensures alignment with business objectives, fosters a client-centric culture, and enables operational excellence through data-driven insights, planning, and stakeholder engagement.

Key Accountabilities:

Strategic Initiative & Change Delivery:

•    Support in the design, development, and execution of strategic initiatives aligned with GTB and Canadian Commercial Banking objectives.
•    Develop business cases and manage project plans. 
•    Oversee change management efforts, including impact assessments, workflow integration, and stakeholder communication.
•    Monitor project performance through dashboards and reporting, escalating risks and constraints as needed.

Regional Business Support & Sales Enablement:

•    Support regional leadership with sales reporting, onboarding, and performance tracking for GTB.
•    Support Salesforce initiatives and adoption. 
•    Analyze scorecard and pipeline data to identify trends, recognize performance, and escalate non-performance issues.
•    Coordinate and prepare content for team meetings and client engagement initiatives.

Business Planning & Performance Analysis:

•    Reinforce business planning process, including SWOT analysis, initiative formulation, and forecasting.
•    Review and analyze business cases, proposals, and profit plans to support VP decision-making.
•    Assist in managing authorized FTEs and support HR processes related to staffing and onboarding.

Stakeholder Engagement & Communication:

•    Act as a facilitator among cross-functional teams, ensuring alignment and collaboration across initiatives.
•    Develop and manage internal/external communications in parallel with National Office (NO), that reinforce strategic priorities and position Scotiabank as the bank of choice for business clients.
•    Coordinate executive visits, client appreciation events, and regional communications in partnership with NO teams.

Operational Excellence & Risk Management:

•    Implement strong data governance practices to ensure accuracy in reporting and decision-making.
•    Champion a high-performance and inclusive work environment, contributing to team engagement and effectiveness.

Education/Experience/Other Information:

Education:

•    Bachelor’s degree required
•    PMP certification strongly preferred
•    Minimum 5+ years of experience in strategic project delivery, business planning, or regional support role

Experience: 

•    Strong knowledge of project management methodologies
•    Understanding of Global Transaction Banking and Commercial Banking operations
•    Advanced analytical skills with experience in sales reporting, financial metrics, and business planning
•    Exceptional communication, facilitation, and stakeholder management capabilities
•    Proven ability to lead under pressure, manage competing priorities, and drive results.
•    Experienced working with Salesforce and other commercial banking tools is an asset

Reporting Structure:

•    Primary Manager: National Director, Sales & Strategy, Global Transaction Banking 
•    Direct Reports: None

Working Conditions:

•    Work in a standard office-based environment in Toronto Ontario; non-standard hours are a common occurrence.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.