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Title:  Senior Manager, Business Continuity Management




Requisition ID: 200881

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.



Business Continuity Management is what enables the Bank to be able to continue to serve our clients in times of crisis and disruption. A crucial function especially in today’s landscape, the Senior Manager, BCM will work closely with the team of Relationship Managers, Business Continuity Specialists and leadership of the Enterprise Crisis and Business Continuity Management team to manage, and sustain a comprehensive enterprise-wide Business Continuity Management program, ranging from advisory services, testing of the effectiveness of business continuity plans, effective oversight through governance and compliance activities, and coordinating effective incident management response. This is a new role, specifically focused on enhancing preparedness within the Bank’s international markets.


Is this role right for you? In this role you will:

  • Partner with relevant stakeholders across the Enterprise Crisis & Business Continuity Management (ECBCM) team and the broader Bank on the implementation of a governance structure that spans the business continuity lifecycle, including enhancements to the business continuity management program, tools and training, and program materials (i.e., policies, guidelines etc.).
  • Lead and collaborate with internal and external stakeholders on processes focused on Business Continuity Management, with the objective to create an improved end state by Preparing and/or reviewing communication material, including presentation decks, playbooks, status updates, monthly calendar of events, BCMU metrics and engagement content, ensuring it is applicable to target audiences and aligns with overall program objectives; working closely with the Director, Business Continuity Management, and other members of BCMU and ECM, identify special projects that are in line with the strategic objectives of the group and that serve to enhance the efficiency and effectiveness of Business Continuity Management and by working as a collaborative and strategic partner to business lines to increase their preparation for, and ability to manage potential incidents that may impact their operations.
  • Keep well-informed of industry best practices through regular participation in external peer group meetings and forums; document and share key outcomes.
  • Understand, prepare, and implement solutions to resolve regulatory requirement changes as it related to business continuity.  Work with required stakeholders to coordinate and deliver solutions, communicate changes, and/or training as appropriate.
  • In the current hybrid working model, provide incident management on-call support as per rotation schedule. Monitoring issues and/or event until closure.


Do you have the skills that will enable you to succeed in this role?  We’d love to work with you if you have:   

  • 5+ years working in the business continuity or financial industry.
  • Excellent analytical skills.
  • Experienced People Leader with ability to motivate and inspire.
  • Strong communication writing skills and report preparation, including executive communications.
  • Flexible and creative thinker with the ability to define business trade offs, generate out-of-the-box solutions and manage uncertainty; proactively identify and solve complex problems impacting management and business direction.
  • Excellent organizational skills.
  • Ability to prioritize against many competing interests in an environment of constant change.
  • Nice to have, experience in internal and external audits and/or regulators.


What’s in it for you?

  • Opportunity to work with a very enthusiastic team that helps our clients by ensuring the Bank is able to continue to operate to deliver key business services.
  • Perfect for problem solvers who love to scenario plan and work with a wide-ranging number of business partners and geographies.
  • Get a great overview of how the Bank operates by joining the Global Operations team in a role that has widespread impact across all major business lines and functions.
  • Perfect for individuals who are both interested in business analysis and preparedness, but who also welcome responding to unpredictable events quickly.
  • Potential to further evolve the function and take on more responsibility based on emerging risks.


Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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