Title:  Senior Manager, Advisory and Product Owner - Credit Documentation, Canadian Commercial Bank (Toronto

Requisition ID: 249919

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Senior Manager – Advisory and Product Owner, Canadian Commercial Bank

Purpose

The Senior Manager, Advisory and Product Owner – Credit Documentation provides subject matter expertise in legal documentation, leads quality assurance and compliance efforts, and drives product ownership for documentation standards and tools. The incumbent supports the Director in strategic initiatives, stakeholder engagement, and team leadership, ensuring the team delivers accurate, timely, and compliant credit documentation across Commercial Banking portfolios.

Accountabilities: 

Legal Documentation Expertise:

•    Act as the team’s legal documentation authority, advising on complex credit structures and non-standard terms.
•    Liaise with Legal, Risk, and Credit Adjudication to ensure documentation aligns with regulatory and policy requirements.

Product Ownership:

•    Own and evolve documentation templates, standards, and tools used across the Credit Documentation Team.
•    Lead initiatives to modernize documentation processes and improve user experience.
•    Identify opportunities to streamline documentation workflows and reduce turnaround times.
•    Contribute to documentation standards, templates, and best practices.

Quality Assurance & Compliance:

•    Design and oversee QA protocols to ensure documentation accuracy, consistency, and audit readiness.
•    Monitor compliance with internal controls, regulatory frameworks, and risk appetite.
•    Conduct thorough quality checks to ensure accuracy and completeness.
•    Escalate discrepancies or non-standard terms to Director or Legal as appropriate.

Team Leadership & Support:

•    Provide coaching and guidance to Level 6 and 7 Specialists.
•    Act as a delegate for the Director in meetings, escalations, and decision-making as needed.

Stakeholder Engagement:

•    Represent the Credit Documentation Team in cross-functional working groups and enterprise-wide initiatives.
•    Collaborate with Relationship Managers, Credit Adjudication, Process Quality Assurance, Legal, and Risk to resolve escalated documentation issues.

Risk Management:

•    Understand and apply the Bank’s risk appetite and compliance frameworks in daily work.
•    Maintain awareness of regulatory changes impacting credit documentation.
•    Uses his/her in-depth knowledge about Canadian Commercial Banking and GRM; as well as applicable compliance and regulatory requirements, to ensure all documentation is prepared in accordance with internal policies, legal standards, and regulatory requirements.

Reporting Relationships:
Primary Manager: Director – Credit Documentation

         
Dimensions:

•    Acts as a mentor and informal leader within a team of approx. 10 documentation professionals.
•    Leads quality assurance and compliance oversight for all credit documentation across Canadian Commercial Banking.
•    Owns and maintains documentation templates and standards used across Canadian Commercial Banking
•    Acts as a key advisor to the Director and a mentor to junior and senior specialists.
•    Represents the team in enterprise-wide initiatives, including documentation modernization, regulatory updates, and system enhancements.
•    Supports audit readiness and contributes to reporting on documentation accuracy and team performance.
•    Engages with Legal and Risk to ensure documentation reflects current regulatory and credit requirements.

Education / Experience / Other Information:

•    Bachelor’s Degree in Law, Business Administration, Commerce, or related field.
•    3-5 years of experience in commercial banking, legal documentation, or credit operations.
•    Strong legal documentation background, preferably with formal legal training or experience in a legal role.
•    Deep understanding of credit products, regulatory frameworks, and risk management.
•    Experience with documentation systems and tools (e.g., nCino, Salesforce, CIS).
•    Proven ability to lead quality assurance and compliance programs.
•    Strong communication, stakeholder management, and leadership skills.

                                        
Working Conditions:

•    Work in a standard office-based environment; non-standard hours are a common occurrence.  
•    Limited domestic travel may be required.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.