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Title:  Senior Digital Accessibility Specialist, Scotia Digital




Requisition ID: 151095

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


Scotia Digital is an innovation hub with a clear and well-supported mandate to transform the way banking technology is delivered, by re-imaging the customer experience, to deliver new digital value propositions. We have the support and experience of one of the world’s largest banks behind us and a talented, and growing, team of industry leaders driving us forward.


Do you want to help us reinvent how people bank? At Scotia Digital, we are passionate about transforming the customer experience.


We’re looking to fill our team with influencers, makers, creators and leaders who are flexible, curious, adventurous, versatile and responsive; and who are ready to roll up their sleeves in a collaborative and productive environment to get things done.


By joining our team, you will make an impact on our customers, the banking industry, and ultimately, the world.


About the role


At Scotia Digital, our plans for digital inclusion are ambitious.  With the support of senior executives, our mission is to enable the organization to provide digitally inclusive experiences for all – customers and colleagues.  Our Accessibility practice resides within our broader Design Community of Practice.  Because of this, we are ideally positioned to enable various roles and product teams to properly consider digitally inclusive considerations at key times throughout a project’s life cycle. This enables us to properly embed inclusive and accessible practices into our digital experiences and treats people with dignity by giving them the confidence and independence to complete interactions in a manner that meets their own individual needs. We are growing team and want to add a Senior Digital Accessibility Subject Matter Expert (SME). This position will play a key role in enriching the enterprise with it’s primary focus of digital inclusion and accessibility through the lens of disabilities as it relates to employee facing experiences. 


Is this role right for you?

  • Collaborate with teams in a strategic, self-directed manner to support agile practices
  • Coach and guide designers and engineers on advanced digital accessibility principles
  • Explore capabilities of digital platforms and identify strategic opportunities to drive accessibility forward
  • Document and develop best practices and technical implementation techniques
  • Identify strategic opportunities for identifying and removing accessibility barriers in order to positively impact the user experience and drive appropriate systemic changes
  • Be recognized as an accessibility technical subject matter expert for user interface experiences, monitoring industry trends to identify best practices and extend as needed.
  • Mentor and collaborate with other accessibility, design and usability specialists  
  • Champion a high performance environment and contribute to an inclusive work environment

Do you have the skills that will enable you to succeed in this role?


  • 5 - 8 years of practical web accessibility experience.
  • Expert knowledge of accessibility standards and inclusive design principles
  • Expert knowledge of assistive technology including screen readers, print magnification software and alternative input systems.
  • Proven ability to provide accessibility solutions for designers, developers and testers.
  • Proven ability to effectively communicate the complexities and opportunities for digital inclusion to technical and non-technical audiences with various skillsets.
  • High Level of awareness of disability related issues with respect to digital accessibility.
  • Self-driven, with ability to take ownership and accountability; must be adept at working in a self-guided manner to drive inclusive design principles
  • Comfortable working within tight timeframes and working creatively and strategically within specific constraints

What's in it for you?


  • We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success!
  • We provide you with the tools and technology needed to create meaningful customer experiences
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
  • We hire you for your talent — not just a job — so you can grow with us. We’ll equip you for success not only in your role, but also in your career as a whole
  • Dress codes don't apply here: being comfortable does
  • Our work from home social channel offers weekly virtual yoga, social events, learning opportunities, and contests to share current experiences & promote wellbeing in our new remote environment
  • Access to thousands of online and in-person courses so you can hone your current skills, or learn new ones
  • A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental benefits that start from day one and much more!
  • Free shuttle service to and from Union Station, onsite subsidized cafeteria with a chef, and an onsite fitness center *

*Some of our perks & onsite offerings will be offline as we continue to monitor federal and provincial regulations around COVID-19.


Working Arrangement: Remote / Hybrid


Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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