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Title:  Senior Business Systems Analyst, Digital Banking, Online and Mobile


Requisition ID: 341

Location(s):  Canada : Ontario : Toronto


Our mandate to transform the way banking technology is delivered, by re-imaging the customer experience, to deliver new digital value propositions. We have the support and experience of one of the world’s largest banks behind us and a talented, and growing, team of industry leaders driving us forward.
Do you want to help us reinvent how people bank? We are passionate about transforming the customer experience.


We’re looking to fill our team with influencers, makers, creators and leaders who are flexible, curious, adventurous, versatile and responsive; and who are ready to roll up their sleeves in a collaborative and productive environment to get things done.


By joining our team, you will make an impact on our customers, the banking industry, and ultimately, the world.

What you’ll do

As a Senior Business Systems Analyst, you will be the bridge between our business partners and our developers engineers, responsible for delivering exciting products in the Digital Banking Unit. We are investing heavily in order to become the leader in digital banking space, and we are launching multiple initiatives to do so. You will have a unique chance to help one of the fastest-growing business units become a leader. You will help scale, enable, and drive online & mobile development excellence as our team continues to deliver innovative solutions to Scotia customers. 

  • Provide estimates for the incoming projects at both high level and detailed level requirements
  • Become the trusted advisors for our partner teams (such as Product, Design, Analytics etc) and other IT teams for any digital channels related topics
  • Partner and advise our Product teams on their release roadmaps and strategies
  • Lead and mentor other Business Systems Analysts in large scale projects
  • In waterfall projects: you will analyze business requirements, and ensure consistent and accurate translation of requirements through all SDLC phases
  • In Agile projects: you will be responsible for creating, refining and maintaining EPICs & user stories and associated deliverables such as process flows to meet development and stakeholder needs
  • Facilitate requirements gathering and design sessions with multiple stakeholders to extract requirements, and turning them into use cases, user stories, sequence diagrams, cheat sheets, etc, whatever is suitable – to meet development and stakeholder needs
  • Bridge the gap between business and IT, ensuring common understanding and IT/Business alignment of both functional (for business needs) and non-functional requirements (reporting, performance, interfaces, constraints, etc.)
  • Facilitate problem-solving discussions and general communications between the business and IT and within IT itself
  • Help improve and drive our engineering practices by providing valuable inputs and suggestions as to what works well and what can be done better
  • Contribute to a collaborative team environment by information sharing and team cooperation
  • Demonstrate strong personal values and a commitment to our mission and customers

    Who you are

  • Experienced. You have 8+ years of experience involving in progressively more challenging responsibilities as a Business Systems Analyst in IT system solution development.  You are also an agile and lean evangelist.
  • Engineer. Ideally, you have an Engineering or Computer Science degree, and pride yourself on analysis, logical thinking and problem solving skills.
  • Detail Oriented. You notice all the little details for every document / requirement / conversation that comes across you, and it drives you crazy that others cannot keep everything consistent.
  • Self - Motivated. You do good work, and lots of it …the drive to deliver quality work is just a part of you.  You are also able to simplify complex situations and navigate ambiguity.
  • Communicator/Negotiator. You are great at making sure everyone's speaking the same language and are on the same page, and sometimes that involves some give and take. 
  • Multi-tasker. You are able to multi-task and work on multiple initiatives at the same time.
  • Learning is breathing. You stay current on the tools and approaches that work best. And you are excited about working on new projects because every project is a new learning opportunity!
  • Team Player. You enjoy collaborating with, learning from, and teaching others so we all become better.


Work Environment

  • Business Casual Attire
  • Flexible Working Hours
  • Work as part of a team which encourages both individual and collaborative innovations
  • Shuttle service to other Scotia offices and local malls (Scarborough locations only)
  • Close to GO bus, subway RT and major highways

As Canada’s international bank, we are a leader when it comes to inclusion. Scotiabankers hail from over 120 countries, speak more than 100 languages and serve over 23 million customers globally. As a highly diverse company, we know that an inclusive environment for employees and customers helps everyone achieve their best. We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly.  If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide a positive recruitment experience.

Job Segment: Bank, Banking, Systems Analyst, Engineer, Computer Science, Finance, Technology, Engineering

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