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Title:  Senior Audit Manager - Digital Banking Audit - 44 King Street W, Toronto, ON


Requisition ID: 15844

Join the Global Community of Scotiabankers to help customers become better off.

Purpose of Job:

The purpose of this position is to fulfill a Senior Manager role within a team of professional auditors to assess the design and operational effectiveness of internal controls governing Digital Transformation initiatives across the Bank spanning deposits, lending, payments, and digital channels (i.e., Web and Mobile).  A significant portion of the post's accountabilities relate to providing assurance over rapid labs within Digital Banking, Canadian Banking or GTB, focusing on the key processes and controls governing product or process development or enhancement, within the Agile framework, to improve the customer experience, digital adoption and digital sales.  This includes auditing key processes and controls across a project's life-cycle (e.g.,  journeys, scrums, sprints) including pre and post-implementation activities.


The incumbent will work as part of an integrated team that audits key business lines (Canadian Banking, Digital Banking, Globtal Transaction Banking, IB, IT, Risk Management) and assists the Director, Digital Banking Audit in assessing controls that relate to their assigned audit projects.  The incumbent will also provide high quality, value-added advisory services to line management as part of audits or on special projects and will act as Officer-In-Charge or Audit Principal for these assignments and ensure department standards are met.


Key Job Accountabilities:

  • Audit Planning and Execution
    • Manage the planning of audits or assigned areas ensuring scope and extent of work is in accordance with the approved plan, timing and budget are reasonable, procedures are efficient, appropriate resources are assigned and risks understood.
    • Develop a thorough understanding of the business, risks and processes for assigned areas.
    • Identify emerging issues that may impact the audit plan.
    • Develop detailed Audit Planning Memorandum, Risk Assessment Framework and Detailed Audit Programs (DAPs) as required.
    • Execute assigned audit activities, including audit testing, as a Team Member under the direction of the OIC or act as OIC on audits.
    • Ensure TeamMate working paper files are documented timely according to established standards.
    • Evaluate the adequacy of system design and internal control framework in meeting business, operational and control objectives.
    • Champion the development and maintenance of data analytics for assigned audit areas.
  • Reporting/Communication/Monitoring
    • Ensure audit reports are written to a consistent high standard of quality and are finalized/released within established metrics.
    • Ensure audit findings clearly articulate the extent and risk of error and are documented accurately in the Audit Issues Tracking Database. Monitor and follow-up for corrective action/progress on a quarterly basis.
    • Ensure relevant information that impacts other audit function areas is shared.
    • Maintain effective communication with stakeholders including appropriate handling of conflicts and issue resolution.
    • Maintain effective internal communication through the ongoing sharing and acquiring of information.
    • Coordinate work performed on behalf of the external auditors as assigned.
  • Self/Staff Development and Teamwork
    • Establish/review (for direct reports) goal / development plan and performance self-assessments.
    • Provide guidance and mentoring to less experienced staff and assist in team development by training, guiding and monitoring development of staff.
    • Conduct regular team meetings when working as OIC or Audit Principal on assignments.
    • Provide guidance, direction and support to other functional area audit staff as required. 
  • Special Projects
    • As directed by management, carry out specific projects or investigations.
    • Assist with Quality Assurance and Improvement Program on assigned projects.
    • Document and seek agreement in advance to the project approach and confirm conclusions upon completion in writing.
    • Assist in the due diligence of potential acquisitions as necessary.
    • Provide value added consulting/advisory services.
    • Lead special investigations involving control failures or special needs of the Bank. 


Skills, Experiences and Functional Competencies:

  • A thorough knowledge of retail/small business lending/deposit products, payments, and/or digital channels including the relevant policies and procedures.
  • A  working knowledge of IT processes and controls, including familiarity with web technologies and frameworks, outsourced IT services, cyber security and cloud computing, gained through education or work experience.
  • A deep understanding of Agile principles gained through education and/or work experience.
  • Strong project management, planning, organizatinoal and analytical skills.
  • Flexibility to adapt rapidly to new or evolving work environments and assignments as priorities change, and a proven ability to problem-solve and multi-task.
  • Strong oral and written communication skill.


Education and Other Requirements:

University degree, Professional designation (e.g., CA, CFA, MBA, and/or Certified Management Consulting) is preferred.  Prior audit experience is an asset.


Miscellaneous Comments:

Travel may be required to participate on domestic or international assignments.  Although efforts are made to plan in advance, requests to travel may be with short notice requiring the Candidate to be away from home for periods typically not exceeding three weeks at a time.  Candidate will need to work independently and as part of a team on audit assignments and may need to work extended hours to meet deadlines, particularly at quarter ends.


A Post secondary education and professional designation (e.g,. CA / MBA) is preferred and previous audit experience would be an asset.  Fluency in French or Spanish would also be an asset, but is not essential.  Candidates with business line experience (e.g,. retail / small business or GTB) are also preferred. 

Location(s):  Canada : Ontario : Toronto

As Canada’s International Bank, we are a leader when it comes to inclusion. We are a diverse and global team, speaking more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly.  If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.

Job Segment: Audit, Bank, Banking, Risk Management, Manager, Finance, Management

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