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Title:  Senior Analyst, Global Finance Optimization, Global Finance




Requisition ID: 126628

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.



The Global Finance Optimization team serves as business leads for Global Finance projects in collaboration with Global Payment Operations, Global Finance & Risk Technology (GFRT) and other business partners.

The Senior Analyst provides post-implementation and ongoing operational support for key Finance projects and systems by:

  • Coordinating post-implementation (Hypercare) support for key Finance projects
  • Coordinating the resolution of operational, technical and business process issues referred from the GFRT application help desk
  • Providing ongoing monitoring and reporting of key operational metrics related to key Finance systems and processes.


Kay Accountabilities 


Key accountabilities include, but are but not limited to:

  • Managing the investigation and resolution of post-implementation business and technical issues resulting from the implementation of assigned Finance projects.
  • Working with subject matter experts, application developers and operational staff to investigate and coordinate the resolution of operational, business process and technical issues referred from the GFT Help Desk.
  • Manage the resolution of user access involving the Travel & Expense Management and Global Accounts Payable systems escalated from the GFT Help Desk.
  • Coordinate with CentreSuite support team and other support groups to ensure smooth onboarding and offboarding of staff to and from the Travel & Expense Management system.
  • Monitor and coordinate the resolution of issues causing buildups in the Travel & Expense and Global AP exception queues
  • Provide weekly monitoring and reporting of key process and system metrics affecting the flow of payments through Finance’s Global AP and Travel & Expense Management systems
  • Other duties as assigned
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Champions a high performance environment and contributes to an inclusive work environment. 

Experience / Education::


The job requires the following to perform the accountabilities of the job: 

  • University degree in business or similar discipline
  • Experience working with teams who have varying priorities
  • Project management experience is an asset
  • Minimum of 2 years of business analysis, project management or related experience
  • A results-oriented individual with strong interpersonal, communication (verbal and written), and problem-solving skills
  • Ability to multi-task and deliver high quality results under very tight deadlines
  • Experience in drafting requirements, manuals or training documents
  • Excellent knowledge of Scotiabank Finance software including Global Accounts Payable, Travel & Expense, Payment Request Centre, SmartStream
  • Good MS Office suite skills (Excel, Powerpoint, Word)


This is a temporary role for 12 months.



Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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