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Scrum Master - Scarborough, ON

Date: Jan 10, 2019

Location: Toronto, ON, CA

Company: Scotiabank


Requisition ID: 49909

Join the Global Community of Scotiabankers to help customers become better off.

Job Purpose

The ScrumMaster is responsible for driving team effectiveness by identifying and removing impediments, supporting the team, and encouraging practices in accordance with agile principles. 


The ScrumMaster is empowered to introduce better ways to drive team productivity.  They guide the team by embodying agile values, facilitating ceremonies and supporting a culture of continuous improvement and shared practices. The incumbent will actively participate in developing and maintaining a high performing, self-organizing team.


Key Accountabilities

1. As a ScrumMaster you will ensure the team enacts the agile principles, values and framework:

  • Provide support to teams using a servant leadership style  
  • Coach the development team and help lead and insure the “agile mindset” is fully adopted and understood
  • Inculcate core agile values of focus, commitment, respect, openness and courage into the team’s ground rules through leading by example
  • Assess and coach the team to higher levels of performance, tracking acceleration metrics
  • Guide the development team on how to integrate agile ceremonies and values into daily work.
  • Encourage an environment where open communication and collaborative problem solving can pave the way for faster removal of any impediments and where the impact of mistakes can be minimized through early detection, making them into learning opportunities
  • Engage with the team and technical SMEs to identify technical debt risks and develop approaches to remediate.

2. Implement and promote use of agile methodology within the team:

  • Facilitate agile ceremonies including iteration planning, iteration review, retrospectives, and daily standups
  • Create a forum for discussing vision, goals, and Product Backlog items amongst  the team
  • Apply techniques for effective workflow visualization and management (e.g. Kanban or Scrum Boards)
  • Identify, manage, and help mitigate issues and risks, with particular emphasis on timely removal of impediments for the team and/or directing obstacles to appropriate owners for quick resolution
  • Facilitate identifying and enacting improvement strategies to increase the productivity of the team and quality of deliverables
  • Ensure team execution and delivery to committed sprint work- maintaining the momentum of the initiative and upholding a sustainable pace of delivery; track agile metrics to provide statistical proof of momentum and sustainability
  • Understand long-term product planning/ roadmap and help inform development teams to create quicker gains for the benefit of the end user
  • Ensure that proper lightweight documentation (captured in artifacts such as program vision statement, program backlog, program roadmap, release plan, sprint backlog, and increments) is prioritized and added to the team’s backlog of work
  • Compliance with Scotiabank policies and procedures for project delivery

3. Develop and nurture strong partnering relationships with Product Owner/Business Sponsor and stakeholders:

  • Develop strong partnership with the Product Owner to gain strong understanding of objectives, sustain open dialogue to manage product backlog efficiently
  • Influence a wide range of stakeholders (business, compliance, Legal, IT, etc.) to remove impediments and maximize team output
  • Support and educate the Product Owner on agile principles and practices to preserve the team from external pressures which may inhibit its productivity

4. Contribute to building organizational capability and expertise on agile adoption:

  • Lead and coach the organization in its agile adoption, sharing successes, artifacts, and experience to accelerate transition to new delivery models
  • Communicate effectively across diverse audiences within and outside of the development team (Stakeholders, Executives), acting as a champion of the agile methodology
  • Partner with Agile Coach and other agile teams to share findings, best practices, and resources to help mature the organization’s agility


Functional Competencies:

  • Thorough knowledge of software technologies and of the various iterative/adaptive Software Development Life Cycle methodologies
  • Ability to execute highly complex or specialized projects; adapts precedent and may make significant departures from traditional approaches to develop solutions
  • Advanced level of understanding of agile principles and practices, service-oriented environments, and iterative development practices and risk management
  • Advanced understanding of incremental delivery and the value of metrics including backlog tracking, burn down metrics, acceptance criteria, velocity, and task definition
  • Demonstrated ability to facilitate the effective breakdown of epics into user stories, to attain high levels of sprint velocity within corporate constraints, to plan and execute against the iteration backlog
  • The incumbent is to have a thorough understanding of agile principles and values
  • Excellent oral and written communication skills and proven ability to influence management and teams
  • Derives satisfaction from mentoring and coaching teams to help them continually improve their working methods and outputs
  • Has the ability to liaise within teams and across the organization, working consultatively and influencing change
  • Act as a role model, fostering team collaboration, and creative thinking that leads to increased productivity and greater customer satisfaction



  • 5 - 8 years of IT experience
  • 3+ years of People Management experience and/or leading large cross-functional/cross-regional teams on major organizational projects, preferably in an agile work environment
  • Project Management experience with a strong understanding of agile project management principles and practices coupled with working experience as a ScrumMaster in a recent project/initiative 
  • Bachelor’s Degree in computer engineering, business, Information sciences or other related field

Location(s):  Canada : Ontario : Toronto

As Canada’s International Bank, we are a leader when it comes to inclusion. We are a diverse and global team, speaking more than 100 languages with backgrounds from more than 120 countries. We value the unique skills and experiences each individual brings to the bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly.  If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible.

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