Please be advised that our Careers site will be unavailable from November 28 at 12am ET to November 29 12am ET for scheduled system maintenance.

Title:  Relationship Manager, Business Continuity Management Unit




Requisition ID: 202970

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


A comprehensive Business Continuity Program is imperative for an organization to maintain critical operations, prepare for emerging risk and minimize customer and employee impact of a disruptive business event.  The Relationship Manager-BCMU acts as the liaison between the Business Continuity Management Unit and key stakeholders across the bank guiding the creation, management, and sustainment of a comprehensive enterprise-wide Business Continuity Management program, ranging from program enhancements to incident management response.


Is this role right for you? In this role you will:

  • Provide support, recommendations, and guidance to Business Continuity Plan Approvers, Owners and Coordinators in accordance with Business Continuity Management Unit’s Policy, Guidelines, Mandate, Operating Framework and industry best practices
  • As part of on-going continuous improvement, maintenance and compliance requirements, proactively engage with and support BCP stakeholders ensuring the on-time completion of all required testing activities with their plans
  • Work as a collaborative and strategic partner to business lines to increase their preparation for, and ability to manage incidents that may impact their business operations
  • Through ongoing discovery and collaboration, identify special projects in-line with the organizations strategic objectives that server to strengthen individual plans and the program
  • In the current hybrid working model; provide 24/7 incident management On-Call support as per schedule.  Following up until the issue and/or event is closed
  • Act as a challenge agent through the plan review process delivering impactful recommendations to further bolster controls, reduce risk and improve strategy of assigned business continuity plans within the scheduled plan review window


Do you have the skills that will enable you to succeed in this role?  We’d love to work with you if you have:   

  • An innate ability to identify, build and foster mutually beneficial relationships with key business line stakeholders
  • Critical thinking skills that enable you to actively and skillfully conceptualize, evaluate and interpret information as a framework to problem solving
  • Decisiveness, determination, and understand the impact of pace over perfection
  • A creative thinking mindset that allows you to generate out-of-the-box solutions to complex problems impacting multiple business lines
  • Robust prioritization skills allowing you to manage competing interests in an environment of constant change
  • An inalienable sense of curiosity that enables you to find ways to better understand the portfolio you support
  • 2+ years working in the financial industry and a solid background in developing communications, reports and presentations
  • Experience working in a matrix organization leading and/or influencing cross-functional teams, including senior management


What’s in it for you?

  • You’ll partner, work and collaborate within a high-performing, fast paced team that has global reach and impact
  • The unique opportunity to explore the inner workings, functions and processes of business lines and how they impact the organization
  • Exposure to a vast network of peers and business professionals across the bank that will prove invaluable in career exploration
  • Development of highly critical, in-demand and easily transferable Business Continuity and Crisis Management skills
  • An inclusive culture where every employees’ contributions are valued and recognized as contributing to the team and the organizations objectives


Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Job Segment: Relationship Manager, Technical Support, Investment Banking, Bank, Banking, Customer Service, Finance, Technology