Title:  QA Engineer(Pega CDH)

Requisition ID: 230105

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Large-scale enterprise-wide project to accelerate personalization capabilities across our stack (targeted propensity-driven lists, marketing journey and sales conversion funnels). This role will be sitting within the Engineering function of the Pega CDH MarTech Application team helping identify business needs and translating them into revenue-driving decisioning implementations within Pega CDH.

Is this role right for you? In this role, you will:

•    Design, develop, and maintain automated test scripts for APIs, decisioning flows, and campaign logic.
•    Support regression and integration testing across Pega CDH and other MarTech platforms.
•    Collaborate with wider QA team to translate test cases into automated suites.
•    Participate in CI/CD pipeline integration and test execution monitoring.
•    Troubleshoot test failures and contribute to root cause analysis.
•    Validate data flows, segmentation logic, and real-time personalization triggers.
•    Contribute to performance and load testing initiatives for campaign and decisioning services.
•    Contribute to QA documentation, reporting, and continuous improvement initiatives
•    Maintains system protocols by writing and updating procedures.
•    You will be directing day-to-day activities in a manner consistent with our risk culture and the relevant risk appetite statement and limits and communicate it throughout the team
•    You will create an environment in which your team pursues effective and efficient operations of their respective areas while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to risk and compliance

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

•    5+ years of experience in QA or test automation roles, ideally within a MarTech or digital engagement environment.
•    Proficiency in test automation frameworks (e.g., Selenium, REST Assured, Cypress, or similar).
•    Experience testing APIs, data flows, and decisioning logic in platforms like Pega CDH (experience with AJO, SFMC, or similar platforms would be awesome).
•    Familiarity with CI/CD tools (e.g., Jenkins, GitLab CI, Azure DevOps) and version control systems.
•    Strong scripting skills in JavaScript, Python, or Java (nice to have).
•    Understanding of marketing data structures, customer segmentation, and personalization logic.
•    Experience with SQL or data validation tools is a plus (nice to have).
•    Exposure to performance testing tools (e.g., JMeter, Gatling) would be great (nice to have).
•    Familiarity with tools like JIRA, TestRail, or similar test management platforms.
•    Experience working in financial services or other regulated industries is a bonus (nice to have).
•    Strong understanding of customer lifecycle marketing, campaign orchestration, and omnichannel personalization.
•    Experience working with cross-functional teams including marketing, data science, compliance, and IT.
•    Familiarity with data privacy regulations (e.g., PIPEDA, GDPR) and ethical AI practices.
•    Experience with Adobe’s MarTech offering including AJO, Adobe RT-CDP, and Salesforce Marketing Cloud (nice to have)

What's in it for you?
 
•    Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
•    Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
•    Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
•    Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
•    Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.