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Title:  OTC Confirmations Analyst




Requisition ID: 88196


Join the Global Community of Scotiabankers to help customers become better off.



The trade confirmation process performed by Global Wholesale Operations (GWO) is a key control within Scotiabank’s Global Banking and Markets (GBM) trading environment.

The GWO Over-the-Counter (OTC) Confirmations department’s primary responsibilities are to ensure trades are booked correctly by affirming trades with counterparties, to negotiate and execute confirmations, and to reconcile the bank’s positions to external electronic trade execution and affirmation/confirmation platforms.

The OTC Confirmations Analyst is responsible for maintaining controls, resolving confirmation issues, coordinating legal reviews and drafting OTC Forex Derivative Trade Confirmations, and contributing to the department's continuous improvement of processes and controls.


Key Job Accountabilities

1. Ensure risk inherent in the trade confirmation process is identified, understood, monitored, and controlled.  This includes:

  • Ensure all trades are recognized by trade counterparties, economic terms of all transactions are matched on, and all breaks are identified, reported, and resolved
  • Generate and execute trade confirmations in accordance with the Bank policy
  • Ensure the trades are reconciled with external electronic trade execution and affirmation/ confirmation platforms
  • Timely escalation and resolution of any issues
  • Investigate issues such that root causes are identified and appropriate actions are taken to prevent recurrence

2. Ensure a high degree of processing accuracy, customer service, and operational efficiency:

  • Maximize STP (straight through processing) rates and the use of automation to ensure controlled efficient operations
  • Identify and implement opportunities for improvement in controls, customer service, productivity, and cost effectiveness
  • Understand customer needs and maintain customer service standards
  • Develop and maintain relationships with customers, at both the operations staff and management levels, allowing for effective escalations and issue resolution
  • Ensure customer issues are identified, reported, and escalated, and resolution is coordinated with internal stakeholders and the relationship owners

3.Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.


4.Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct



  • Expert knowledge of OTC FX Derivatives’ ISDA trade confirmations. General understanding of Capital markets and products preferable
  • Accurate and detail oriented with an analytical mind and the ability to detect, articulate, and effectively escalate and resolve issues
  • Passion for customer service
  • Excellent interpersonal and communication skills
  • Driven to improve efficiency and controls
  • Superior organizational and time management skills
  • Display ability to meet multiple deadlines in a dynamic, fast pace environment
  • Strong Microsoft Office, Data Analytics and Process Re-Engineering skills
  • Business/Finance, Law or Engineering University Degree, or a related educational background


Location(s):  Canada : Ontario : Toronto 

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.


At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.