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Title:  National Director, Trust Strategic Initiatives




Requisition ID: 87426


Join the Global Community of Scotiabankers to help customers become better off.


The National Director Trust Strategic Initiatives is a key member of the Trust leadership team. The role is responsible for overseeing trust business support functions including business analytics, project management, professional development and process excellence as well as marketing and communications. Along with partners in ST and MDPT, the National Director participates in the strategic planning of the business, leads specified integration initiatives, supports the investment management function, and carries out the profit plan process and monitoring. The role is accountable for ensuring business plans and initiatives for the trust business are executed and delivered in compliance with governing regulations, internal policies and procedures, as well as supervision of direct reports.



  • Builds and implements processes for and provides strategic direction on initiatives within Scotiatrust, MDPT and SWM including the development of short and long term strategies to drive operational optimization, profitability and revenue growth
  • Conducts research and trend analysis to identify opportunities for innovation, diversification, business and revenue growth
  • Acts as the 'central point of contact' on a variety of projects and initiatives to ensure that they are well planned, coordinated and successfully implemented in a consistent manner across impacted stakeholder groups
  • Partners with and provides direction to Canadian Wealth Management (CWM) Finance to ensure ongoing forecasted results are accurate. Provides input based on industry analysis and trending, including potential obstacles. Ensures the impact of business cases are accounted for within plan, while concurrently providing advice on the various strategic levers within plan that impact overall profitability throughout the year to ensure Scotiatrust and MDPT delivers planned results
  • Oversees the onboarding, orientation, development and training and continuing education of Trust employees
  • Collaborates with marketing and communication to provide content and business development resources and tools to clients and partners within SWM, MDPT and Retail
  • Oversees project management function of initiatives within Scotiatrust and MDPT
  • Participate as a member of the Integration Steering Team and drive specified Scotiatrust MDPT integration initiatives
  • Liaises with SWM leaders to develop hypotheses on opportunities for cross-business partnerships to enhance the client experience and the holistic delivery of Total Wealth
  • Key member of the Trust Leadership Team, collaborating on the development of key business strategies, prioritization of strategic initiatives, and participating and/or leading initiatives designed to support the strategy of Scotiatrust, MDPT and Canadian Wealth Management overall
  • Work closely with management teams at Scotiatrust and MDPT to support the implementation of new and ongoing business initiatives such as; financial budgeting/planning/forecasting, real estate co-location strategies, evaluation compensation programs, structural costs and integration initiatives.
  • Key member of the Scotiatrust Investment Committee, including investment oversight, participation in quarterly investment meetings and the Common Trust Funds annual report.
  • Proactively identify and recommend improvements to operational efficiencies and the quality of deliverables with the view of continued development of processes to analyze, report, and escalate as needed.
  • Champions a high- performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team.
  • Contribute to the effective functioning of Scotiatrust and MDPT by building effective working relationships across the teams and with various business lines and corporate functions, facilitating a culture of open and honest communication by actively participating and contributing to touch bases, team meetings, encouraging the generation of new ideas and approaches and actively sharing knowledge and experience to enhance the development of all team members; and
  • Developing and executing a meaningful employee development plan.


Education / Experience / Other Information (include only those that are specific to the role)

  • Minimum of 10 years of directly related experience;
  • Proven success in senior management positions within the Personal Trust industry is essential or Wealth Management;
  • Participation in CSI and STEP
  • Professional or Industry accreditation in addition to a University degree;


Functional Competencies:

  • Thorough knowledge of Canada's Trust Industry with a detailed knowledge of the Regional marketplace and competitive positioning.
  • Thorough knowledge of estates, trusts, wills, estate planning, income tax and investments so as to be effective in providing leadership and guidance in risk management, implementation of policy, quality control processes and in determining appropriate action for the resolution of problems and concerns;
  • Sound knowledge and the creative application of Estate and Trust Law, Taxation, Finance and Investments in an environment that demands tact, objectivity and sensitivity;
  • Familiarity and comfort with a broad Wealth offering and tax and financial planning concepts;
  • Proven strategic and tactical planning skills and proven ability to execute against the plan;
  • Strong sales management and leadership skills to ensure the highest service standards and appropriate resources are made available to the Bank's highest value clients;
  • Ability to work collaboratively with other stakeholders for the benefit of the Bank's clients;
  • Strong interpersonal, verbal communication and negotiation skills and professionalism are essential to effectively leading sales team, and managing sophisticated clients, prospects, and COIs;
  • Ability to relate comfortably with affluent and influential clients and referral sources in both a business and social context;
  • Strong change management skills and ability to adopt technology and reporting platform changes to support operational improvements, sales management process improvements and general management improvements.
  • A high degree of flexibility is required to adapt to a wide variety of tasks and functions;
  • Ability to recruit and retain top talent.


Location(s):  Canada : Ontario : Toronto 

As Canada's International Bank, we are a diverse and global team. We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.


At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.