Title:  Mortgage Accounting Clerk - RESL

Requisition ID: 242288

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

What you will be doing:

The Mortgage Accounting Clerk (MAC) provides administrative support to Scotia Mortgage Authority (SMA), Home Financing Solutions (HFS), eHOME, and Real Estate Secured Lending (RESL). You’ll deliver high-quality service to Mortgage Fulfilment Officers (MFOs), Underwriters, Solicitors, and customers by accurately processing entries in a timely manner. Responsibilities include posting, verifying, and balancing entries using Forms Free Teller (FFT), Wire Payments, Term Lending System (TLS), and ScotiaConnect, preparing payout statements, and managing bridge loan payouts and discharge requests in line with Scotiabank policies.

Is this role right for you? In this role, you will:

• Process, verify, and balance entries using Forms Free Teller (FFT), Wire Payments, Term Lending System (TLS), and ScotiaConnect.
• Prepare and post payout statements, discharge requests, and bridge loan payouts in compliance with Scotiabank policies.
• Reconcile daily transactions, resolve discrepancies, and maintain data integrity as advised by Operations and Corporate Services (OCS), Mortgage Accounting Officers, MFOs, lawyers, branches, and your Team Leader.
• Issue mortgage-related statements, process customer debt payouts, and handle escalation entries.
• Maintain inboxes for Bridge Loans and Escalations; ensure work meets SLA timelines.
• Adhere to privacy, security, and regulatory guidelines; maintain confidentiality and follow Clean Desk Policy.
• Provide feedback on process improvements and contribute to a positive team culture.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

• Knowledge of Scotiabank mortgage products, policies, and systems (FFT, ScotiaConnect, SMART Funding, Term Lending System, KS (VISA), TLS, MIMS) is an asset.
• Strong organizational, prioritization, and problem-solving skills.
• Ability to work under strict deadlines in a fast-paced environment.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Office and Adobe.
• Minimum 1 year of accounting experience preferred; post-secondary education is an asset.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.   
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.   
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one. 
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more! 

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.