Title:  Manager - eFX, Middle Office (GWO)

Requisition ID: 249043

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role

Contribute to the overall success of the Middle Office ensuring specific individual goals, plans, initiatives are executed/delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

The Manager will be responsible for a broad array of operational duties including, ScotiaRed Client platform support, trade administration, onboarding and enablement, compliance monitoring ,and client services.

The Manager will also work closely with the MO Management Team in the identification, initiation, research and development of process solutions across the MO business lines, with the intent of improving overall operational efficiency/effectiveness while ensuring that compliance, risk and regulatory issues are adhered to.

Is this role right for you? In this role, you will:

• Operating independently, identifying and resolving issues with minimal oversight. Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Oversee client relationship/liaison management – Work closely with front-office staff, external clients/counterparties and back-office utility streams to ensure the seamless processing of all transactions.
• Support Front-office and client related queries that relate to trade processing and the initial on[1]boarding/enablement and on-going maintenance as well as resolving issues related to ScotiaRed platform access, trade booking and settlement and user management.
• Champions a culture of continuous operational improvement by independently resolving highly complex, multi-faceted problems to meet the business needs across MO with a specific focus on creating tangible / measurable operational efficiencies. This involves opportunity identification, preparing proposals, defining business requirements and processes, developing, testing, conversion and implementation strategies, developing detailed project plans, monitoring progress against planned objectives, and securing consensus and co-operations from users and senior management.
• Performing daily operational activities in support of GBM business lines with a focus on trade life cycle management and Client Service
• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• Prior experience in industry or academia in in the areas of capital markets, finance and banking and/or process improvement, business analysis and solution implementation
• Solid knowledge/experience in banking/capital markets operations
• Excellent verbal and written communication skills and the ability to negotiate, influence and interact professionally with a diverse group of Front Office Users, QAs, Developers, and SMEs
• Demonstrated knowledge of analytical problem solving and process engineering techniques (i.e. process mapping and analysis techniques)
• Strong technical abilities including knowledge of WSSFX, ScotiaRed Admin platform, Murex preferred, (experience in SQL, VBA, Access, Excel preferred), and a sound understanding of operational processes
• Result oriented, deadline driven, self-motivated

What’s in it for you?

• A rewarding career path with diverse opportunities for professional development
• An organization committed to making a difference in our communities – for you and our customers.
• A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. 
• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.